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Description
Satisfaction Guaranteed (Micheline Maynard)From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingermansa beloved, $70 million dollar Michigan based gourmet food store with global reachis thoughtful reading for foodies and entrepreneurs (Kirkus Reviews). Certain businesses are legendary, exerting immense influence in their field. Zingermans in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a
From an accomplished journalist, this illuminating chronicle of the trials, tribulations, and triumph of Zingerman’s—a beloved, $70 million-dollar Michigan-based gourmet food store with global reach—is “thoughtful reading for foodies and entrepreneurs” (Kirkus Reviews).Certain businesses are legendary, exerting immense influence in their field. Zingerman’s in Ann Arbor, Michigan, is one of those places. Over the years the flagship deli has expanded into a community of more than a dozen businesses, including a wildly successful mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space—transforming Ann Arbor into a destination for food lovers.
Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman’s philosophy of good food, excellent service, and sound finances has turned it into a company whose reach spans all corners of the gourmet food world.? Famous for its generous deli sandwiches, fresh bread, and flavorful coffee—all locally produced—Zingerman’s is also widely celebrated for its superb customer service and employee equity. The culture is one of respect and innovation, while maintaining very high standards. Every employee has access to the financial records, everyone has a voice, and everyone is heard. It has legions of enthusiastic customers, fans across the food world, and business principles and a work ethic that have been admired, analyzed, and copied. All that is revealed here, in Micheline Maynard’s Satisfaction Guaranteed.
Discover how by 2019, Zingerman’s employed hundreds of employees and achieved close to $70 million in annual sales. When the pandemic struck, Zingerman’s growth momentarily screeched to a halt—but it survived by reinventing itself, while still serving its beloved food and selling its wide array of groceries. Now, as Zingerman’s looks forward to a half century in business, it is on track for stronger results than ever. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in everything you do.
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4.3 ★★★★★
Based on 6 reviews
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Product Reviews
★★★★★ 5
Cooling comfort
Color: Gray, Size: Queen (4 Count)
Very comfortable and cooling. Love them. Help me fall asleep faster and stay asleep instead of flipping my pillow all night.
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Reviewed in the United States on August 17, 2025
★★★★★ 5
Satin pillow cases
Color: Gray, Size: Queen (2 Count)
Awesome pillow case, nice soft ,
Satin like and very cooling material.
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Reviewed in the United States on August 24, 2025
★★★★★ 1
Disappointed
Color: Gray, Size: Queen (2 Count)
Not cooling and bad fit.
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Reviewed in the United States on August 26, 2025
★★★★★ 5
They work!
Color: Gray, Size: Queen (2 Count)
They do keep my pillow cool!
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Reviewed in the United States on September 8, 2025
★★★★★ 4
Interesting pillowcase that does run cool to the touch
To begin: I'm a 64 y/o woman who still gets hot flashes, despite air-conditioning and a fan blowing on me at night. It's the sheets off then blankets on routine that so many of us know. I ordered this pillowcase hoping that I would find some kind of relief in the night, even it was only for my head.
The fabric is very unusual. It's a silky nylon blend, very swishy and soft. It reminds me of luxury, expensive women's lingerie. It's extremely slippery, moreso when you have your head on it; there certainly won't be any resistance or pulling on the hair all night.
I washed it before using it, put it in a mesh bag to protect it from getting snagged. It washed and dried as good as new. One thing to note: because it is so slippery the pillow may want to slide a little out of the pillowcase.
I slept quite well and did not experience any heat or sweating on it.
The reason for the 4* and not 5* is the price, at almost $20 it is a bit pricey for a rectangle of nylon fabric. I could see if it were real silk, but it's not. Otherwise it's exactly what it purports to be.
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Reviewed in the United States on July 29, 2025
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