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The Tyranny of Metrics

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The Tyranny of MetricsHow the obsession with quantifying human performance threatens business, medicine, education, government and the quality of our lives Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on

How the obsession with quantifying human performance threatens business, medicine, education, government--and the quality of our lives

Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself--and this tyranny of metrics now threatens the quality of our organizations and lives. In this brief, accessible, and powerful book, Jerry Muller uncovers the damage metrics are causing and shows how we can begin to fix the problem. Filled with examples from business, medicine, education, government, and other fields, the book explains why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But Muller also shows that, when used as a complement to judgment based on personal experience, metrics can be beneficial, and he includes an invaluable checklist of when and how to use them. The result is an essential corrective to a harmful trend that increasingly affects us all.

Binding Type: Paperback
Publisher: Princeton University Press
Published: 04/30/2019
ISBN: 9780691191911
Pages: 248
Weight: 0.45lbs
Size: 8.00h x 5.20w x 0.90d
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SKU: 23270070470

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Steve A
Carnegie, US
★★★★★ 4
Good shoe, seems physically big
I really like these shoes. I’ve been able to wear them for about a week now and am really impressed with how they’re holding up. A lot of my shoes start to squeak in a similar amount of time and these still feel like they just came out of the box. I especially like the heal support, it feels like it’s really gripping the heal nicely My one complaint is that they seem physically larger than most size 11 shoes from Nike I buy. In spite of fitting the same inside, the actual shoe seems about an inch longer than my other Nike size 11s. It’s not a deal breaker and it doesn’t impact the comfort, it might even make them more comfortable, but they look a bit large on my foot. And if you have a narrow foot, you might be swimming in these.
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Reviewed in the United States on September 10, 2025
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Fred
Lake Worth, US
★★★★★ 5
Can’t Miss Shoe
Size: 11, Color: White/Blue Crystal/Total Orange, Size: 11, Color: White/Blue Crystal/Total Orange
Great looking shoe! Fit to form, I wear a size 101/2 or 11 and I ordered a size 11 and they fit perfectly. Soft and comfortable perfect for walking as I suffer from knee and back pain at 59 years old…. Don’t judge me. Normal width size for me so not sure about the wide fit but the toe room for me is comfortable. Great choice will definitely recommend.
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Reviewed in the United States on April 8, 2026
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Amazon Customer
Massapequa, US
★★★★★ 5
Yes Go Nike!
These Nike men's shoes are very comfortable. It's a pretty versatile shoe. I am able to work out in the gym, go for hikes, walk on the street and run errands all with ease and comfortability. They are sturdy, have good cushion and great support for your joints and back keeping you aligned. They lean on the more narrow side for fit so if you have wide feet they may not work for you. The green around the heal is attractive. The price I paid for the shoes was extremely reasonable making them a great value. I have been using them for a couple of months now and they are still in great shape. Excellent buy!
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Reviewed in the United States on December 10, 2025
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Nick
Port Orchard, US
★★★★★ 5
Great shoes!
Size: 10, Color: Pure Platinum/Bright Crimson/White/Black
One of my all time best! Fits my style and super comfortable.
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Reviewed in the United States on March 13, 2026
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Amazon Customer
Omaha, US
★★★★★ 5
Beautiful clutch purse.
Color: Gold 933
Very nice purse, it matches my slippers properly. It is spacious too.
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Reviewed in the United States on March 28, 2026

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