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Description
Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your MindA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy to follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.Binding Type: Paperback
Publisher: Tarcherperigee
Published: 12/06/2016
ISBN: 9780143111870
Pages: 352
Weight: 0.60lbs
Size: 8.20h x 5.00w x 0.90d
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4.3 ★★★★★
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Product Reviews
★★★★★ 5
Great book
Format: Hardcover
My 4 yr old loves it. His interest is sharks and dinosaurs
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 9, 2026
★★★★★ 5
great book for young children
Format: Hardcover
My 4 year grandson loves this book. He is already giving me facts on sharks.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 26, 2025
★★★★★ 5
Christmas Favorite!
Format: Hardcover
My 3 year old grandson loved this Christmas gift! Of all of his gifts, this one was his favorite!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 3, 2026
★★★★★ 5
Good book for my 3 yr old
Format: Hardcover
Son loves this book (3
Yrs old almost 4) . The buttons read the pages out loud.
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Reviewed in the United States on December 2, 2025
★★★★★ 3
Good informative, age-appropriate book
Format: Hardcover
Really like the book, so did the kids but 2 of the buttons did not work. Sadly, had to return.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 29, 2025
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