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Description
Hoshizaki DCM-500BAH Ice & Water DispensersHoshizaki DCM 500BAH Cubelet Ice & Water Dispenser Air cooled, countertop, 618 lb day production Serve crowd pleasing, chewable cubelet ice and crystal clear water from one compact unit. Built for high volume healthcare, breakroom, caf, and c store applications, the DCM 500BAH pairs Hoshizakis industry leading sanitation technology with push button simplicity and heavy duty stainless steel construction. Why youll love it High output: up to 618 lb of
Hoshizaki DCM-500BAH Cubelet Ice & Water Dispenser
Air-cooled, countertop, 618 lb/day productionServe crowd-pleasing, chewable cubelet ice and crystal-clear water from one compact unit. Built for high-volume healthcare, breakroom, café, and c-store applications, the DCM-500BAH pairs Hoshizaki’s industry-leading sanitation technology with push-button simplicity and heavy-duty stainless steel construction.
Why you’ll love it
- High output: up to 618 lb of ice every 24 hr (450 lb AHRI at 90°/70 °F).
- 40 lb built-in bin keeps ice ready for sudden rushes.
- Dual dispense: delivers ice & water at the touch of a button—no scoop, no mess.
- Easy-to-chew cubelet ice absorbs flavors for a better beverage experience.
- CleanCycle24™ flushes the evaporator for 2 sec every hour, automatically reducing scale and sediment.
- H-GUARD Plus antimicrobial protects food-zone components between cleanings.
- Stainless steel exterior, bin & auger with greaseless bearings for long life and lower maintenance.
- Self-contained, air-cooled condenser—no remote refrigeration required.
- Compact 26 in W footprint; optional SD-500 floor stand adds storage & the perfect working height.
Technical specifications
| Ice type | Cubelet (nugget-style), approx. ⅜ in × ½ in × ½ in |
|---|---|
| Daily production (70 °F air / 50 °F water) |
618 lb / 280 kg |
| AHRI production (90 °F air / 70 °F water) |
450 lb / 204 kg |
| Storage capacity | 40 lb (1.3 ft³) built-in bin |
| Dispense method | Push-button – ice or water |
| Condenser type | Air-cooled, self-contained |
| Refrigerant | R-404A |
| Electrical | 115 V / 60 Hz / 1-ph, 12.9 A, 20 A circuit (including ground) |
| Heat rejection | 7,000 BTU/hr |
| Cabinet dimensions | 26 in W × 22 ½ in D × 40 in H |
| Net / Ship weight | 251 lb / 255 lb |
| Certifications | NSF, UL |
| Factory warranty | 3 yr parts & labor, 5 yr compressor & air-cooled coil (US/CA) |
Installation & utility requirements
- Supplied without legs; order the stainless steel SD-500 stand or 6 in legs if floor mounting is desired.
- Allow 6 in (15 cm) clearance on sides & rear for airflow, and 24 in (61 cm) above for auger removal.
- Water supply: ¼ in ID line, 10–113 PSI, 45–90 °F.
- Drain: ¾ in ID gravity drain from bin.
- Ambient operating range: 45–100 °F.
- Use a GFCI breaker (not receptacle) where local code requires GFCI protection.
Need a water-cooled version? See model DCM-500BWH for reduced heat exhaust and lower ambient noise.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 23 reviews
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Product Reviews
★★★★★ 4
Works well
Color: Silver
The stainless steel caddy quality is fine, the sticker was easy to install on the inside of my stainless steel sink. I initially used the small movable arm to hang on the hooks, and it did not keep the caddy in place. Anytime it was hit, it fell off or tilted off the hooks. Customer service followed up with me on my purchase, gave me the correct instructions with a picture, and I was able to snap the caddy into the hooks. They were responsive, listened to my concerns and answered my questions, and now it works great. I would recommend this.
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Reviewed in the United States on February 3, 2021
★★★★★ 5
It doesn’t take up so much space
Color: Silver
This is perfect for my use. I did have to place the sticker on it to hold it in place. I have a Blanco sink which isn’t smooth.
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Reviewed in the United States on May 9, 2026
★★★★★ 5
Negative reviews are misleading it definitely works just fine.
Color: Silver
Noticed the only negative reviews were because the hooks would not fit and was sort of concerned about that, but I figured it might be one of those things where it’s the person’s fault not the product. Sure enough it was. The hook fits, yea you have to push it in there with a slight bit of force, but it definitely does fit. What those people don’t realize is that by design the hooks are like that to keep a firm hold onto the tray itself. I found it funny how mad people were about that when really it’s very very simple to make it work. Nice product sticks well, seems sturdy.
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Reviewed in the United States on September 21, 2020
★★★★★ 5
Good product, lousy instructions
Color: Silver, Color: Silver
This is a good product with terrible instructions. I’ve used this adhesive strip before so I know how to install the basket & how to remove the strip. To get a snug fit position one of the basket's vertical wires in the middle of one of the horizontal bars then press down hard until you hear it snap into place, it’s now snug & will not tip over. To remove the adhesive strip I used a putty knife & wiggled it underneath the strip until I had loosened & lifted enough of it to get a good grip & pull the rest off. Mine is installed on a ceramic tile back splash not in the sink so this method did not damage the tile, can't say what it would do to stainless steel. I'm a 72 y/o woman with arthritis, if I can get the adhesive off anyone can.
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Reviewed in the United States on February 19, 2023
★★★★★ 3
Works well, but very difficult to remove!
Color: Silver
Perspective: Ive had this caddy for 3 years and it has suited me well. Over time the hooks that hold the caddy in place loosened and the caddy would occasionally fall off the side of the sink wall. Not a huge deal, just a small inconvenience. Over time it started to happen more often because the plastic hooks completely lost their grip so I decided to replace it. Well it literally took me 3 days to get it off of the side of my sink. Using different tools to jimmy it off because the adhesive is sooo strong (which is a good thing, until you are looking to remove it). It took a razor blade and several bouts of goo gone to get the whole thing off as well as the leftover adhesive. The fact that it lasted for 3 years is a testament that it is a good product, but it lost several stars for the drama and pain and suffering it took to remove. I wont be buying another one.
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Reviewed in the United States on November 27, 2024