SKU: 27463099797

Gefen KVM/Video Over IP System Controller

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Description

Gefen KVM/Video Over IP System ControllerThe Gefen EXT CU LAN Matrix Controller is a powerful hardware platform designed to manage and control Gefens family of Video and KVM over IP products within a virtual matrix environment. It serves as the centralized brain for routing, provisioning, and monitoring all connected KVM and video endpoints across your AV network. This controller unifies operations under a single, intuitive interface that can be accessed from any web enabled devicephones,

The Gefen EXT-CU-LAN Matrix Controller is a powerful hardware platform designed to manage and control Gefen’s family of Video and KVM over IP products within a virtual matrix environment. It serves as the centralized brain for routing, provisioning, and monitoring all connected KVM and video endpoints across your AV network. This controller unifies operations under a single, intuitive interface that can be accessed from any web-enabled device—phones, tablets, or PCs—so administrators can configure and supervise the system from anywhere on the network. By consolidating device discovery, routing logic, and status monitoring into one hub, the EXT-CU-LAN simplifies complex installations, reduces setup time, and enhances overall reliability. The matrix environment is designed to handle dynamic routing with low latency, enabling seamless keyboard/mouse and video switching between sources and destinations in real time. In professional environments such as corporate boardrooms, education facilities, control rooms, and healthcare campuses, this controller brings order to sprawling IP-based AV ecosystems, delivering predictable performance and scalable growth as your deployment expands.

  • Centralized control for Gefen KVM and Video Over IP devices, creating a scalable virtual matrix that streamlines routing and management across rooms, floors, and campuses.
  • Web-based interface accessible from any browser-enabled device, eliminating the need for specialized software and enabling remote configuration, diagnostics, and operation.
  • Granular, multi-user access with role-based permissions that govern who can view, configure, or switch resources, while enabling audit trails for accountability.
  • Real-time switching, monitoring, and diagnostics with responsive performance to minimize latency and deliver a smooth operator experience for end users.
  • Flexible deployment options that work with standard Ethernet networks and rack-mountable hardware, with straightforward firmware updates to stay aligned with Gefen’s evolving ecosystem.

Technical Details of Gefen KVM/Video Over IP System Controller

  • Model: EXT-CU-LAN Matrix Controller
  • Product family: Gefen KVM and Video Over IP ecosystem
  • Interface: Web-based control accessible from any web-enabled device (phones, tablets, PCs)
  • Network: Ethernet-based architecture designed for integrated IP routing and matrix management
  • Deployment: Rack-mountable hardware suitable for enterprise AV installations
  • Security and governance: Role-based access control and activity logging to support secure administration and accountability
  • Firmware: Supports firmware updates to maintain compatibility with Gefen endpoints and features
  • Performance: Optimized for low-latency routing of KVM and video streams within a virtual matrix

How to install Gefen KVM/Video Over IP System Controller

Step 1: Unbox and mount the EXT-CU-LAN Matrix Controller in a standard 19-inch equipment rack. Ensure proper ventilation and clear airflow around the unit to maintain optimal operating temperatures. Connect the power supply and verify the device powers on with functional indicators.

Step 2: Connect one or more network switches to the controller using reliable Ethernet cabling. Place the controller on the same LAN as your Gefen IP endpoints to enable discovery and configuration.

Step 3: Determine a management workstation (or any web-enabled device) and locate the controller’s IP address via your network administrator’s tooling or the device’s on-screen status indicators. Open a supported web browser and navigate to the controller’s IP to access the web-based management console.

Step 4: Create administrator accounts and define user roles in accordance with your organization’s security policies. Establish access controls to determine who can view routing maps, modify configurations, or initiate signal switching.

Step 5: Use the configuration wizard or device discovery features to add Gefen KVM and Video Over IP endpoints to the matrix. Map sources to destinations, configure routing rules, and set up preferred default routes for daily operations.

Step 6: Save the initial configuration and perform a controlled test of routing paths across multiple endpoints. Verify video integrity, keyboard/mouse control, and any audio routing as required by your installation.

Step 7: Enable firmware updates when available and schedule regular maintenance windows to apply updates. This ensures compatibility with new endpoints and preserves feature parity across the Gefen ecosystem.

Step 8: Establish monitoring and alerting settings so you receive notifications about status changes, endpoint health, or potential bottlenecks. Integrate with your network management practices to maintain uptime and visibility.

Step 9: Document your matrix layout and routing conventions for operators. Provide runbooks or quick-reference guides to ensure consistent operation during events, training sessions, or routine use.

Frequently asked questions

  • Q: What is the primary purpose of the Gefen EXT-CU-LAN Matrix Controller?

    A: It acts as the centralized management hub for Gefen’s KVM and Video Over IP devices, enabling centralized routing, provisioning, and monitoring within a virtual matrix environment. It simplifies administration, supports multi-device deployments, and provides a single interface for configuring complex AV networks.

  • Q: How do I access and control the system?

    A: The controller is controlled via a web-based interface that runs in any modern browser on a phone, tablet, or PC. This browser-based access means you do not need dedicated software to manage the matrix, making remote management and day-to-day operation straightforward.

  • Q: Can I manage endpoints from mobile devices?

    A: Yes. The web-based console is designed for cross-device accessibility, so administrators can monitor, configure, and switch endpoints from mobile devices as needed, provided there is network connectivity to the controller.

  • Q: Does it support multiple users and security controls?

    A: The system supports multi-user access with role-based permissions, enabling secure control and auditing. Administrators can assign different levels of access, track actions, and maintain an audit trail to ensure accountability across operations.

  • Q: How are software updates handled?

    A: Firmware updates are managed through the management console. You can check for available updates, apply them to the controller, and, when appropriate, update connected Gefen endpoints to maintain compatibility and access new features.

  • Q: What kinds of environments is the EXT-CU-LAN suitable for?

    A: It is designed for professional AV installations, including corporate conference spaces, education facilities, control rooms, hospital environments, and multi-building campuses where centralized KVM and video routing across IP endpoints is beneficial.

Shipping Notes
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SKU: 27463099797

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4.5 ★★★★★
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Product Reviews
L
Verified Purchase
Luke
Bozeman, US
★★★★★ 1
Error handling is extremely poor
Style: ET-5800, Set: FAX/Print/Copy/Scan
This printer will throw errors even though things are working. Some examples are: 1) Printing from an Apple device you will get a “printer busy“ error, even though the print goes through. 2) When connecting to Wi-Fi, the printer will send a “password incorrect” error message, even though it connects to the Wi-Fi. 3) The windows desktop application cannot find the printer, even though you can print to it from that same machine. When calling Epson for Support, you will find people who insist you do things like go through the WPS procedure even though you tell them your router does not support WPS. You will be forced to go through steps until they say something like “now press the WPS button on the router“ when they will agree with you that your router does not support WPS. They will also take you a very long way to get to a ping command because that is what their documentation tells them to do, even if you’re well aware of how to start a ping in a much quicker way. Print quality and speed seem to be very good but, at this price point, the error handling issues and lack of adequate support are unacceptable. The result in a lot of frustration, wasted time and wasted paper/ink.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 15, 2024
J
Verified Purchase
James W Pyle III
Alexandria, US
★★★★★ 4
Very nice and fast printer, but some info...
Style: ET-5850, Set: FAX/Print/Copy/Scan
The printer is nice and very fast printing regular documents in color or black and white. Printing photos is slower but still pretty faster than other printers I have seen. The model I purchased was the ET-5850, it came with 2 sets of full size ink bottles. When you set up the printer one set will fill the tanks. You think run through setup on the display and it will take 9 minutes to prime the system. This is initially getting the ink from the tanks to fill the empty tubes to the print heads. When this is done (takes 9 minutes) the tanks will be ½ full. Good thing you have the second set. The size in the images shows the depth of the printer to be 31 inches, it's not, it's about 19 inches with the back tray closed and the output tray retracted. Installing the driver way very simple. I did not use the driver disc as I'm running the latest OS on my computers. My Mac's all found the printer and set them up. (Note: I run in dark mode on my computers and when the driver installs it as the back version of the printer for the icon we is very hard to see in dark mode. I was able to change it to the image that matched the color my printer, but that takes some under the hood tinkering.) Both of my Windows computers also found and set up the printers without any issue. You can also set up an email address for your printer that people can email you documents to it. The Epson website gives you a lot of control over this. You can change to a custom name before the @ in the address or use the random one they picked. You can also limit who can send to your printer. That is something that I liked on my old HP this one replaced. Two items that I think they need to fix: The output tray comes out automatically when you start to print. It does not retract automatically, there is a symbol on the control panel that you tap to get it to retract. They should have made it so that when you take what was printed that it automatically retracts as it sticks out pretty far. The web interface isn't great. If you have ever used the web interface for a commercial copier, then you know what I mean. For example, when putting in contacts for faxing/scanning/emailing, the interface doesn't allow you to put in email addresses. There is an option to select the type of contact, fax, email, etc, but if doesn't give you a box to put in the email address. If you add the entry on the display for the device its self then you can put in the email. You can then go back to the web interface and edit the entry and the email address. Crazy right. Luckily I didn't have many to put in. If they could five those two items I would give it 5 stars. I'm going to email Epson my thoughts and see what happens.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 14, 2025
D
Verified Purchase
David Smith
Omaha, US
★★★★★ 5
Really Great Printer!
Style: ET-5880, Set: FAX/Print/Copy/Scan
I purchased the Epson ET-5880 for our small office to fulfill our need for a good color printer. I read a number of a reviews about the printer before making the purchase. Most were positive, so I went ahead and ordered the printer. I'm very pleased with this printer. I had no problem connecting it to our network. Installing the drivers on four computers was easy as well. I should note that the printer comes with a CD for installation, but I chose to use the NEWER drivers that were on Epson's website instead. You should do that as well. Filling the ink tanks on the printer was very simple. Not so much as a drop of ink was spilled. The ink bottles are keyed so that one cannot put the wrong color ink in a tank no intended for that color. Once filled, the unit goes through a charging process (Epson's term) to get ink to the print heads. Yes, it uses a little ink, but Epson also supplied a second set of ink bottles so that the ink tanks are full after the charging process. The printing is very fast, yielding high quality print. I suggest using 22 or 24 pound paper, especially if printing on both sides of the paper. I was particularly interested in seeing how this printer would handle scanning. I do a lot of two-sided scanning. The scanning software, SCAN 2 and SCANSMART, both worked well. SCAN 2 gives the user lots of options, but might be overwhelming to a newer user. The SCANSMART software is more visual and gives the user enough features to adjust and/or crop images as needed. The software does provide the option of creating a searchable PDF file, which is something I like as I deal in contract documents. Of course, one can print from a cell phone or tablet if desired. There's even a remote print feature where one can print via email from anywhere where there's an Internet connection. Overall, I'm pleased with this printer. It's not inexpensive, but it will easily meet the needs of a small office.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 31, 2024
R
Verified Purchase
Retaile
Pawtucket, US
★★★★★ 5
Update
Style: ET-5880, Set: FAX/Print/Copy/Scan, Style: ET-5880, Set: FAX/Print/Copy/Scan
Packaging could be improved because printer was shipped in its retail box. The printer somehow survived the cross country trip at the expense of internal foam packaging. The printer does a very good job but of course it should because it's new. The paper output drawer is somewhat curious because it extends automatically but you have to manually push it in. Set up not exactly straightforward because printer started up with error messages (no paper) when actually full. This Epson has two paper trays. OEM ink is pricey, over $90 for 4 bottles. There are a lots of generic inks available but Epson wants you to buy theirs with a warning. The amount of ink this printer consumes is still being evaluated because upon set up, the ink empty printer must be setup and it does draw down the eco tanks level. This printer is fast but not as fast as the HP576DW it replaces. Wifi connection is reliable and printing using a mobile device is very good. More to come. I've just learned that the aforementioned powered output tray does retract with an on screen button. Ink consumption seems reasonable but the price is still high. Amazon has now reduced this printer 40%. Timing is everything.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 10, 2023
S
Verified Purchase
S. E. Ryan
Boise, US
★★★★★ 5
Title: The Perfect printer for me.
Style: ET-5800, Set: FAX/Print/Copy/Scan
It was a good purchase price and was easy to assemble. The Front Panel USB is useful for working with memory stick pictures. I like the rugged dual paper trays and two sided printing capability. Long lasting ink that does not dry up and has a low cost ink refill. I like the high speed compared to many printers.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 21, 2026

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