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Ships within 48 hours · Estimated delivery Sep 10 - Sep 15
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Description
HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service - 4 Year - Service 1060 Storage SvcThe HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to keep your IT systems running smoothly and efficiently. With a robust four year extended service plan, this offering enhances your operational reliability and delivers peace of mind. Tailored for businesses seeking a proactive approach to IT maintenance, this service ensures minimal downtime and a predictable total cost of ownership.
The HPE Pointnext Tech Care Basic with Defective Media Retention is an essential service solution designed to keep your IT systems running smoothly and efficiently. With a robust four-year extended service plan, this offering enhances your operational reliability and delivers peace of mind. Tailored for businesses seeking a proactive approach to IT maintenance, this service ensures minimal downtime and a predictable total cost of ownership.
- Comprehensive Maintenance Coverage: The HPE Pointnext Tech Care Basic service includes parts replacement to address any mishaps, ensuring your system is always optimally maintained.
- On-Site Support: Enjoy the convenience of on-site support that minimizes downtime. This feature is crucial for businesses relying on continuous operation.
- Next Business Day Response: With a service response time of Next Business Day, you can rest assured knowing that parts and labor are just a call away, within a 100-mile radius from your customer site.
- Defective Media Retention: This unique feature allows you to retain defective media, providing you with the flexibility to manage data securely while adhering to compliance requirements.
- Extended Duration: Offering a four-year service duration empowers your organization to maintain maximum productivity and ensures timely results without unexpected costs.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 4 Years
- Support Hours: 9 x 5
- Service Response: Next Business Day
- On-Site Service: Yes
- Defective Media Retention: Included
- Distance Coverage: Up to 100 miles from customer site
How to Install
Installing the HPE Pointnext Tech Care Basic service is a straightforward process:
- Purchase the service plan through an authorized HPE partner or directly from HPE.
- Once your order is confirmed, you will receive a service agreement and confirmation email with details.
- Contact HPE customer support to activate your service, providing your system details and service agreement number.
- Schedule an on-site visit if immediate support is needed, or simply utilize the 9 x 5 support as required.
- Enjoy the peace of mind that comes with proactive maintenance and quick response times!
Frequently Asked Questions
-
What is included in the HPE Pointnext Tech Care Basic service?
The service includes parts and labor for maintenance, on-site support, Next Business Day response for service requests, and defective media retention.
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How quickly can I expect service after requesting support?
If you are within 100 miles of your customer site, you can expect a Next Business Day response for service.
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Can I extend my service beyond four years?
Yes, you can discuss extension options with your HPE partner or customer representative as your service period approaches its end.
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Is defective media retention mandatory to use the service?
No, it is an optional feature that adds additional flexibility for data management and compliance.
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How do I report an issue when I need service?
You can report issues directly by contacting HPE customer support through the contact information provided in your service agreement.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 8 reviews
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Product Reviews
★★★★★ 5
Great Value for a ball my dog loves!
Color: S6-muti-color
I wish these ball were in the subscription program! My dog gets sooo excited by the new ball, but her interest in things lasts for a few days. She kills the squeak within 11minutes, but the squeaker stays in place rather than becoming a chocking or swallow hazard, and she still loves to chew it. Next, we must throw the ball approximately 723 times the first day, possibly 496 times on day 2, and just 3- 4 on day 3, at which point she will chase the ball before hollering "it's over here if you need it," while she checks on the chipmunk den. We currently have 17 of these balls in our yard (because we have given several leftovers to a less discriminating doodle next door). These balls hold up really well, get her extremely active for the first couple of days, and are a much cheaper than doggie daycare (after an active morning with a new ball, she is happy to chew on it and sleep much of the day). I always have these on hand!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 22, 2025
★★★★★ 4
Pieces chewed off
Color: white & green
My Aussiedoodle loves it. I throw it down the hallway, it bounces crazy, and he chases it. The only complaint is that he can't chew much of the ball part. So now I have to have it put away and brought out for special playtime.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 9, 2026
★★★★★ 5
Solid interactive automatic vibrating dog ball toy
Color: Blue, Color: Blue
Picked up this ITEHZTO interactive automatic vibrating dog ball for our pup and it’s a fun, engaging toy that keeps her entertained. It’s rechargeable with USB, motion-activated, and has a good vibrating/rolling action that gets her chasing and playing on her own. The durable build seems like it can handle some rough play, and it’s a nice size for indoor or outdoor use.
It lights up or vibrates when activated which adds extra excitement, especially during evening playtime. Battery life is decent and recharges quickly. Great for when she needs mental and physical stimulation without me having to throw a ball constantly.
Overall a solid interactive dog toy that does a great job keeping active dogs busy. Good value if your dog loves chasing moving/vibrating toys!
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Reviewed in the United States on April 30, 2026
★★★★★ 4
Built-in USB-C solves the power issue, but it is strictly for moderate chewers
Color: Blue
Got this to keep the high-energy puppy occupied indoors so the older dogs can actually get some peace and quiet. The main issue with most automated electronic pet toys is that they rely on expensive, hard-to-find button cell batteries that die after a single afternoon of use.
This unit utilizes a built-in 300mAh battery with a standard Type-C charging interface. That is a mandatory design feature if you actually want to run the toy daily without going broke replacing power cells. The internal motor generates enough erratic movement to keep a dog's attention, and it actually has the torque to navigate over standard tile, hardwood, and light carpets without instantly stalling out in a corner.
You need to completely understand the physical limitations of what you are unboxing here. The listing explicitly states this is not for heavy chewers, and you need to take that warning seriously. The outer shell is TPU, but the internal chassis housing the electronics is hard ABS plastic. If you hand this to an 80-pound working dog that aggressively shreds thick bones, they are going to crush the housing and destroy the internal motor assembly in about ten minutes.
At roughly 2.5 inches in diameter, it's basically the size of a standard tennis ball. If you use it as intended—as an interactive chasing toy for a puppy or a moderate chewer rather than a heavy-duty chew toy—it functions perfectly. It is a highly practical piece of indoor enrichment gear. Solid return on investment for burning off excess canine energy.
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Reviewed in the United States on May 29, 2026
★★★★★ 5
Pawsitively Stimulating🐾
Color: Blue
When my hooman brought this home, I thought it was fur their computer. After all, it has a plug and lights up. When they placed it on the floor, I was pawsomely surprised. Fur real, this little ball is wierd. It doesn't taste at all like my favorite tennis ball. I was a pawplexed that sometimes when I was finally brave enough to get it and hold it in my mouth, it would start jumping around. I think my hoomans finally found a toy that will keep me busy for a while. Mom is howling with excitement because it kept me interested for a long time. I hope I can sleep tonight. I see mom has plugged in my new toy to keep it "charged"- whatever that means....I never had a toy that came with its own leash before. Mom says she is gonna save the toy until other hoomans come over to keep me from being too ruff with them. You see the video, do I look a dog who could be too ruff?- Sincerely, the family dog, a bona-fido toy reviewer
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 3, 2026
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