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Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Ew Responsepls 4hr Ahr 16570Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS a comprehensive solution tailored for businesses aiming to achieve peak network performance effortlessly. This service encompasses a robust array of offerings meticulously designed to ensure your network operates seamlessly, proactively identifying and resolving potential issues before they disrupt your daily activities. With an unwavering commitment to excellence, the
Introducing the Extreme Networks ExtremeWorks Managed Services ResponsePLUS - a comprehensive solution tailored for businesses aiming to achieve peak network performance effortlessly. This service encompasses a robust array of offerings meticulously designed to ensure your network operates seamlessly, proactively identifying and resolving potential issues before they disrupt your daily activities. With an unwavering commitment to excellence, the ExtremeWorks Managed Services ResponsePLUS delivers industry-leading support and resources customized to meet your organization's specific needs.
- Continuous Proactive Monitoring: Experience the ultimate peace of mind with our proactive remote network monitoring service. We identify and resolve potential issues before they escalate into significant problems, ensuring the integrity and performance of your network at all times.
- Incident and Problem Management: Our dedicated support team is always available to manage incidents and problems efficiently, minimizing downtime and supporting your operations to run seamlessly and without interruption.
- Advanced Change and Configuration Management: Adapt to evolving business needs effortlessly with our proactive change management and configuration oversight. This feature allows you to make necessary adjustments without compromising network performance or reliability.
- Access to the Extreme Networks Managed Services Gateway: Gain valuable real-time insights into your network's health, performance, and security. You will also enjoy access to saved configurations, an inventory database, and standardized network reports, all designed to enhance your operational efficiency.
- Priority 4-Hour Parts Replacement: Our commitment to reliability ensures that you benefit from our 4-hour advance parts replacement service. This prompt response minimizes disruption to your operations, allowing you to maintain productivity levels.
Technical Details of Product
- Service Duration: 1 Year
- Service Type: Managed Services ResponsePLUS - AHR
- Support Model: Designated managed services account manager
- Service Features: Email support, incident management, configuration updates, and advanced parts replacement
- Response Time: 4-hour advance parts replacement
How to Install
Installing the ExtremeWorks Managed Services ResponsePLUS service is a straightforward process. Upon purchasing the service, our team will reach out to you to schedule an onboarding session. During this session, we will guide you through the setup process, ensuring you have complete access to the Extreme Networks Managed Services Gateway and can effectively utilize all available features. Your designated managed services account manager will provide ongoing support, ensuring your configuration aligns with best practices while being tailored to your business's unique requirements.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services ResponsePLUS? The service encompasses proactive remote monitoring, incident and problem management, configuration changes, software updates, and advanced parts replacement for covered products.
- How quickly can I expect parts replacement? Our service guarantees a 4-hour advance parts replacement, ensuring minimal downtime so you can quickly return to full operational capacity.
- Is there a designated contact for service issues? Yes, every customer is assigned a dedicated managed services account manager who will assist with any queries and ensure service delivery meets your expectations.
- Can I access my network performance data? Absolutely! With the Extreme Networks Managed Services Gateway, you gain real-time access to your network's health, performance metrics, and standardized reports, providing you with critical insights into your operations.
- What are the benefits of proactive monitoring? Proactive monitoring is essential as it helps identify and mitigate potential issues before they impact your business operations, resulting in enhanced network reliability and significantly reduced downtime.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 11 reviews
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Product Reviews
★★★★★ 3
Great but could be Epic
If you’re looking for a solid edger for sidewalks and driveways, this is a great tool. It’s powerful, well-built, easy to assemble, and simple to use. For edging, I would definitely recommend it.
However, I wouldn’t recommend it as a true trencher. I bought it for both purposes but mainly needed it for trenching. The maximum cutting depth is only about 1.5 inches, which isn’t deep enough for most garden borders or running cable. In my opinion, a real trencher should be able to reach at least 3 inches deep.
The limitation comes down to the blade size and guard design. WORX could improve this model with a larger blade guard and additional wheel depth settings. If they released a version capable of 3–3.25 inch trenching depth, it would really stand out in the market.
Overall, it’s an excellent edger, just not a true trencher.
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Reviewed in the United States on May 25, 2026
★★★★★ 5
Works Great!
Much quieter than I was expecting. Lawn had needed this for years, I regained 6"-10" of driveway/sidewalk back. Makes the rest of the neighborhood look bad LOL Only the cleaning up wore me out, but it should be much easier next time.
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Reviewed in the United States on May 16, 2026
★★★★★ 5
Gets the job done for a small lawn
Color: 15-Inch
I have a smaller yard, and this works GREAT!!! I have used it several times now. I do not use the bag because my municipality doesn't pick up yard clippings more than once a year. I mow every 7 to 10 days on a middle setting. The only thing that I can complain about is that it doesn't work well if pulling it in reverse. It still cuts fine, but the rubber flap that keeps the grass from flying back at you is a bit long if you want to be able to pull the mower. It can be removed easily if you choose to, but I would at least recommend wearing eye protection if you take it off since it is there for a reason. It maneuvers easily and gets very close to the edges, so I have not had to weed whack at all! It is a light mower and easy to use. Basic maintenance like keeping it covered or in a dry spot when not in use and flipping it to the side to clean the debris from under it after use, and you should have a good mower for a long time. That being said... I DID get the 3-year warranty on it. I know from a past experience with a different company that electric corded mowers are VERY hard to get serviced, so if anything goes wrong, you basically have to replace it. At least this way, my investment will be guaranteed to last several years.
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Reviewed in the United States on May 6, 2026
★★★★★ 5
Worth trying if you want to have fun mowing
Color: 19-Inch-Black
I had already purchased the cute 13” mower from this company and wanted extra batteries. I could have purchased just the batteries and double charger, but it mad more sense to spend a few more dollars and get this larger mower with a side chute so that I could have both types and sizes. The smaller one has a basket, but not a side chute. They’re both incredibly lightweight and easy to use. This one weighs under thirty pounds. It’s box was inside a larger Amazon shipping box which made it harder to get through my front door. I foolishly tried pulling it in, but it kept catching on the storm door. It would have been much easier to simply go around from the back of the house and push it in through the front door so that I could hold the storm door open. Lesson learned. I was able to lift the actual box for the mower. It has push in handles. Carefully lifting the mower out of the box was also fairly easy. And assembly just requires pulling the handles into position and tightening them. I decided to adjust the handle length so it was more comfortable. That might require a helper to hold it if a helper is available. I had to use my legs to hold it in place while I removed the bolts and reinserted them for the new handle length. The height needs to be adjusted so that you can easily move it because it’s set low for shipping. That’s simple with the handle designed for height adjustment. The little key has two prongs which need to be inserted all the way so it works properly. It makes a little clicking sound as it goes into place. The batteries might need to be used and recharged a few times before you can get an idea of how long they’ll last between charges. It’s not reasonable to assume that anyone can mow a large yard in thirty or forty minutes, especially by hand. My yard is around half an acre and it takes hours to mow it by hand with a self-propelled gas mower. A battery powered push mower isn’t going to go faster than a self propelled mower. You’ll be able to mow as much as you can mow before the batteries need to be changed or recharged. If you’re a senior woman like me with chronic medical conditions that cause pain and weakness, chances are that you don’t really want to mow more than thirty or forty minutes without a break anyway. And not having to wrestle with a heavy gas mower is a huge relief. Pushing this mower is like pushing a vacuum. It’s easy to move forward and easy to pull back toward you. Trying to pull a heavy self-propelled gas mower backwards is very difficult and painful for people in my situation. I have lots of bushes and other obstacles to mow around and I get exhausted trying to use my gas mower for this. When I used this nice, lightweight cordless mower, I didn’t get tired at all. I wanted to do a good comparison, so I used this one between two sessions of using the heavy gas mower. With the gas mower, I could only mow for around fifteen minutes before I started to feel like I might collapse. With this mower, I moved over thirty minutes and I actually started to wear out before the batteries did, but I was able to keep mowing until the batteries stopped without feeling like I might collapse any minute. I was able to do housework before and after mowing with this mower. Walking quickly, I mowed around 1/6 of an acre on one charge. Cleaning it is a breeze. Just position it on its side and use a brush with a long enough handle to protect your hands and arms from the blade. You can use a leaf blower on it before and after brushing grass loose, too, if one is handy. And you can put a damp cloth around the brush if you want to wash the residue off. It will probably work best with the side chute in place, but it might handle totally dry grass without the side chute if the grass isn’t terribly long. For a cordless mower under $200, this is a great bargain that could make yard work much less difficult. They have a 16” size with a grass collection bag or basket if you don’t like the side chute style. I have a cordless Craftsman mower with more powerful batteries that’s heavier and much more expensive. I can’t lift that one without hurting myself. This brand was recommended in many online articles as a good, lightweight mower for seniors and people with health conditions. After using it, I can see why. Buying extra batteries is a good idea, but I like having the two different sizes of mowers with batteries that can be shared. I can use this one for mowing and the 13” size for trimming if I prefer to do that. I can’t usually mow the front and back on the same day anymore, so I don’t mind mowing the yard in stages. People can’t see my backyard unless they’re trespassing because it’s surrounded by a fence, so it’s not a problem if it takes two or three days to finish my yard work. And it’s good exercise being able to mow by hand for half an hour at a time. Using this mower isn’t traumatic or painful. And it’s quiet enough to let me hear the birds singing while I mow. I have to wear layers of masks outdoors to avoid serious reactions to certain pollutants, and this mower doesn’t make me out of breath like wrestling with my heavy mower does. This one looks more like a fun mower. The 13” one looks like a fun toy and it’s also fun to use. They will both make my yard work more pleasant. I’ll have to continue using my heavy gas mowers for areas with too many sticks and walnuts dropping from neighbors’ trees, but I’ll use the fun, lightweight ones whenever possible. Using them doesn’t feel like working. They feel like just having fun outdoors. And they can be stored indoors if necessary, especially over the winter. You can’t treat them roughly or you’ll break them. They don’t need rough treatment. They’re designed so that people with weak hands can also use them safely and comfortably. People with health conditions can understand this. Men who want heavy duty tools cannot and they would be better off spending the extra money on heavy duty tools. Seniors and women who are tired of getting hurt while trying to mow the grass will probably be grateful for this mower. I certainly am. And when it eventually breaks, I’ll buy another one. It’s much cheaper than having to pay someone else to do a crummy job mowing my lawn.
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Reviewed in the United States on May 6, 2026
★★★★★ 4
It's fine
Color: 13-Inch
It has an easy assembly and works as intended. This mower is not for large yards. It will not work for a large yard. If you have a yard larger than 500sqft in total, it will work, but it's not going to get the job done in one shot. Right now, with the grass being long and unruly, it drains both batteries just doing one half of the total yard I have. I'm sure it will last a lot longer when I'm not having to constantly restart from clogging, but the long grass is a challenge for it.
It looks decent and it's quieter than a gas. Unfortunately it's a cheap plastic, so it's a little wobbly and struggles to get over bumps. If you're willing to struggle over uneven terrain and cut a bit low in spots, go for it. Otherwise try to mow as flat a surface as possible.
Also you can stick a rod to prop open the clipping hatch if you're sick of constantly dumping the thing.
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Reviewed in the United States on May 3, 2026
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