SKU: 49289120451

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls 4hronsite H34101

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Description

Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Responspls 4hronsite H34101Keep your Extreme Networks infrastructure operating at peak performance with ExtremeWorks Managed Services ResponsePLUS Extended Service. This 1 year program delivers around the clock support, a rapid 4 hour on site response, and comprehensive parts coverage to sustain performance, minimize downtime, and protect your investment. With on site exchanges, electronic and physical parts, and a proactive service framework, your network stays productive

Keep your Extreme Networks infrastructure operating at peak performance with ExtremeWorks Managed Services ResponsePLUS — Extended Service. This 1-year program delivers around-the-clock support, a rapid 4-hour on-site response, and comprehensive parts coverage to sustain performance, minimize downtime, and protect your investment. With on-site exchanges, electronic and physical parts, and a proactive service framework, your network stays productive while you plan for growth and scalability. This description blends key features from official materials to highlight how ResponsePLUS helps ensure reliability, predictable budgeting, and faster resolution of issues, empowering IT teams to focus on strategic initiatives rather than reactive firefighting.

  • 4-Hour on-site response with advance parts replacement: When a problem arises, a qualified Extreme Networks engineer is dispatched to your site within four hours. This rapid arrival minimizes downtime, accelerates diagnosis, and shortens the time to full remediation. By combining hands-on hardware replacement with on-site expertise, ResponsePLUS reduces the impact of faults on production environments and helps you maintain critical services without extended outages.
  • 24x7 support for continuous uptime: The service operates around the clock, ensuring that expert assistance is available whenever you need it. Whether you’re in a peak business window or a quiet maintenance period, you can rely on 24x7 coverage to triage issues, coordinate on-site visits, and drive prompt resolutions, preserving service levels and user productivity across shifts and geographies.
  • On-site exchanges, parts, and electronic/physical coverage: ResponsePLUS includes exchanges and a broad parts catalog to ensure that defective hardware is replaced promptly. The electronic and physical components coverage helps guarantee that you’re protected against failures across the hardware stack, from processors and adapters to chassis and power supplies, all backed by a formal service commitment that aligns with enterprise reliability goals.
  • Extended 1-year duration for predictable budgeting and reliability: With a full-year service window, you can forecast maintenance costs with confidence and avoid surprise expenditures. This extended term supports long-range capacity planning, asset lifecycle management, and consistent service levels so you can align network reliability with strategic initiatives, upgrades, and expansions.
  • Proactive maintenance and reliable performance: Beyond reactive support, ResponsePLUS emphasizes proactive care, rapid issue resolution, and preventative measures designed to protect uptime. The combination of advance parts replacement, on-site access to experienced engineers, and comprehensive coverage helps you sustain high performance, reduce recurring problems, and improve overall operational efficiency across the network ecosystem.

Technical Details of Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - 24 x 7 x 4 Hour - On-site - Exchange - Parts - Electronic and Physical

  • Service Type: Extended
  • Service Duration: 1 Year
  • Coverage Window: 24 x 7 x 4 Hour On-site Response
  • Response Time: 4 Hours On-site with Advance Parts Replacement
  • On-site Inclusions: Exchange hardware, Parts (Electronic and Physical)
  • Support Model: Managed Services designed to optimize maintenance and fault resolution
  • Reliability Benefits: Increased uptime, reduced mean time to repair (MTTR), and predictable budgeting
  • Applicable Scope: Extreme Networks devices covered under ExtremeWorks managed services

How to Install ExtremeWorks Managed Services ResponsePLUS

  • Step 1 — Confirm eligibility and activate: Work with your Extreme Networks account team to confirm that ResponsePLUS Extended Service is applicable to your environment and to initiate activation for the 1-year term.
  • Step 2 — Assign service contacts: Designate a primary service liaison and register the service against your network assets so tickets are associated with the correct devices and locations.
  • Step 3 — Review SLA and escalation paths: Review the service level agreement, response commitments, and escalation procedures to ensure clear expectations for 24x7 coverage and 4-hour on-site responses.
  • Step 4 — Schedule onboarding: Arrange a kickoff with your Extreme Networks technical advisor to align on scope, critical assets, and maintenance windows, ensuring readiness for rapid deployment when incidents occur.
  • Step 5 — Onboarding and readiness: Prepare your site for service delivery, including access permissions, site contact details, and remote monitoring integration, so the on-site team can begin work immediately when a ticket is opened.

Frequently asked questions

  • What is ResponsePLUS?

    ResponsePLUS is Extreme Networks' extended managed services package that provides 24x7 support, a guaranteed 4-hour on-site response, and parts coverage for a one-year term. It is designed to minimize downtime and stabilize total cost of ownership for enterprise networks.

  • What does “Extended Service” mean for ResponsePLUS?

    Extended Service refers to a full-year coverage period with enhanced response commitments, including on-site visits, hardware exchanges, and comprehensive parts support, aimed at delivering higher reliability and budget predictability.

  • What does the 4-hour on-site response include?

    The 4-hour on-site response guarantees a technician arrival at the customer location within four hours of incident notification, paired with advance parts replacement to accelerate repair and restore services quickly.

  • Which components are covered under this service?

    The service covers hardware components as part of Exchange and Parts provisions, including electronic and physical components, to ensure timely replacement and continued operation of critical network devices.

  • Is 24x7 support actually available every day?

    Yes. The service provides around-the-clock access to Extreme Networks support engineers, enabling you to open, monitor, and escalate issues at any time, with rapid coordination for on-site responses as needed.

  • How does this service help with budgeting?

    With a 1-year term and a fixed service scope, organizations can forecast maintenance costs, reduce unexpected outages, and align network support with procurement and budgeting cycles.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
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  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 49289120451

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TIFF
Louisville, US
★★★★★ 5
My Dogs Loved Them!
Color: Purple
My dogs loved these for playing fetch. They seem heavier duty than previous ones I have had. Beware of the incoming constant squeak sounds if your pup gets really into chewing it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 8, 2026
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Kingfam
Lexington, US
★★★★★ 5
Shockingly, good ball!
Color: Purple, Color: Purple
I have a Doberman. She is a ball and toy destroyer. She is the most obsessive retriever I’ve ever had. Her retrieving urge, and indefatigability, puts my golden retriever to shame. Because of this, we throw the ball all the time. She is primarily an indoor dog and we have to exhaust her energy and so throwing the ball is how this is done. I got these balls in an effort to try to find something that would last longer than a few days. I have now had these 2 balls for six weeks. They are both still alive! It literally blows my mind. When I bought them, we took bets on how long they would last. I gave it a week. I lost my bet. I got the extra large size. It’s perfect for the giant jaw span of a full grown Doberman. It squeaks, which is irritating to us, but what she loves. She can lay there and chew on it and still not destroy it. They’re very heavy ball and bounce, so you have to be careful throwing it in the house cause you could hurt breakables. Whoever said that these feel like they came from the dollar tree must have been talking about something else. They are thick and sturdy balls. UPDATE: it has now been THREE MONTHS and our Doberman STILL has not destroyed these 2 balls. We play with them many times each day. WORTH EVERY PENNY ADDITIONAL UPDATE: it’s now been nine months. Took this photo this morning. We still have the balls and have since ordered two more. She chews on it multiple times every day. There’s a little hole in it now and it doesn’t squeak anymore but it’s 98% intact and still essentially indestructible. These balls are worth gold.
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Reviewed in the United States on March 27, 2023
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Bill_in_Louisiana
Houston, US
★★★★★ 3
The dog loves 'em
Color: Blue
The dog loves the balls, and they're the right size for my German Shepherd. Lost a couple of starts because they're not very durable, the "teeth" are easily broken off, so I am frequently finding "lost teeth" across the house; the squeakers also cannot hold up to my dog's aggressive chewing. I would still buy them again, as like I said, my dog love 'em!
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Reviewed in the United States on February 15, 2026
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Daisy W.
Omaha, US
★★★★★ 5
Indestructible Doodle ball!
Size: Large (Pack of 1), Color: Multi
If your dog chews threw every tennis ball and toy, chuckit rubber fetch balls are the only one! Our dog LOVES it, he digs it out and has to have several so that there are a few outside and a couple inside because he chews them when he's bored inside and chases them outside! You dog will love it. It's a great value, especially if you watch for sales. It's our go to fog toy!!
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Reviewed in the United States on May 2, 2026
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beck
Boise, US
★★★★★ 5
Dogs Favorite Ball
Size: Large (Pack of 1), Color: Multi
Great fetch ball! Super durable rubber that holds up way better than a regular tennis ball and has an awesome bounce. Easy for dogs to spot and perfect for endless games of fetch. Doesn’t get soggy or fall apart — definitely a must-have for active dogs!
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Reviewed in the United States on April 29, 2026

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