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Description
HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty l385 Gen10 SvcMaximize uptime and operational productivity for your HPE Gen10 infrastructure with HPE Pointnext Tech Care Essential. This post warranty, two year service plan brings enterprise grade support closer to your data center than ever before offering proactive guidance, rapid access to product specific specialists, and multi channel assistance that helps IT teams move beyond firefighting to strategic optimization. With HPE Tech Care, youre not just
Maximize uptime and operational productivity for your HPE Gen10 infrastructure with HPE Pointnext Tech Care Essential. This post-warranty, two-year service plan brings enterprise-grade support closer to your data center than ever before — offering proactive guidance, rapid access to product-specific specialists, and multi-channel assistance that helps IT teams move beyond firefighting to strategic optimization. With HPE Tech Care, you’re not just covering incidents; you’re investing in continuous improvement for your critical hardware and software ecosystem.
- 24/7 expert access with multi-channel support: Connect to HPE specialists by phone at any time, or engage online via expert chat and moderated forums, ensuring quick answers and guidance when you need it most.
- Proactive guidance to reduce risk: Beyond incident resolution, Tech Care delivers best-practice insights and technical guidance designed to help you optimize deployment, maintenance, and operation of your HPE environments.
- On-site support and rapid response: When needed, on-site visits help resolve complex issues quickly, minimizing downtime and keeping your critical workloads running smoothly.
- Two-year service duration for maximum productivity: Extended coverage beyond the standard warranty horizon to safeguard your investment and maintain steady performance over time.
- Streamlined incident management: Automated incident logging, real-time tracking, and escalation paths ensure clear visibility, faster resolution, and continuous service improvements.
Technical Details of HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty l385 Gen10 Svc
Overview: HPE Pointnext Tech Care Essential provides post-warranty operational support for HPE hardware and software products, with access to product-specific specialists and general technical guidance. It is designed to help customers reduce risk, improve efficiency, and extend the value of their equipment through proactive, ongoing assistance.
What’s included:
- Round-the-clock access to HPE support via telephone (24/7) to log and manage incidents, with response times determined by the service level of the covered product.
- Expert online chat with skilled resources to ask questions, obtain quick answers, and receive technical guidance tailored to your environment.
- Moderated forums with defined response times to facilitate collaborative problem-solving and knowledge sharing among peers and experts.
- Automated incident logging and real-time incident tracking to streamline case management and accountability.
- On-site support options to ensure rapid resolution for hardware issues that require hands-on intervention.
- Two-year service duration to align with ongoing business objectives and maintenance cycles, helping sustain productivity and performance.
Notes: This plan emphasizes proactive guidance and direct access to specialists aimed at reducing risk and increasing operational efficiency. Terms, service levels, and availability may vary by product and region; always verify exact coverage with your HPE account manager or reseller at the time of purchase.
How to install HPE Pointnext Tech Care Essential - Post Warranty
- Confirm eligibility: Verify that your Gen10 hardware and software products fall under HPE Pointnext Tech Care Essential post-warranty coverage for the requested service term.
- Purchase and assign: Acquire the Tech Care Essential plan and assign it to the eligible devices or systems within your environment, using your HPE account or through your authorized reseller.
- Gather details: Collect necessary information such as device serial numbers, service tags, and any existing support arrangements to streamline activation.
- Activate with an account: Work with your HPE account manager or reseller to activate the service, confirm service levels, and establish incident routing preferences.
- Engage support channels: With activation complete, begin using 24/7 telephone support, online chat, and moderated forums to log incidents, seek guidance, and obtain timely assistance as needed.
Frequently asked questions
- What is HPE Pointnext Tech Care Essential? It is a post-warranty, two-year service plan that provides ongoing operational support for HPE hardware and software, including access to product-specific specialists, 24/7 telephone support, expert online chat, moderated forums, automated incident logging, and optional on-site assistance.
- How long does the coverage last? The plan provides a two-year service duration from the start of activation, designed to extend beyond standard warranties and sustain productivity.
- Does Tech Care Essential include on-site support? Yes. On-site support is available as part of the service to ensure fast, hands-on resolution when required by the issue or environment.
- How do I contact support? Support is accessible through multiple channels, including 24/7 telephone lines for incident logging, expert online chat for quick guidance, and moderated forums for collaborative troubleshooting with defined response times.
- What products are covered? The plan covers HPE hardware and software products that fall under the Tech Care umbrella, with specifics determined by your product type, service level, and regional availability at the time of purchase.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 21 reviews
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Product Reviews
★★★★★ 5
The most tender dried meat snack I've had, with the most unique flavor. A high quality Keto and Paleo friendly snack.
I bought this"jerky" because it promised a unique experience with no carbs. What it delivers is a high quality snack that is so tender and easy to chew that you can't really describe it as jerky. The texture is unique and the flavor has a smooth heat that builds up in your mouth. The more you chew it, the more this heat develops. It's not a scorching heat but more of a background warmth that builds up slightly and lingers on your palette.
Containing no carbs, this is a great Keto and Paleo friendly snack that adds a welcome bit of variety from the usual fare. Because it is grass fed beef, it contains CLA, which is very beneficial for individuals who are taking these dietary journeys.
This was a high quality and unique experience.
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Reviewed in the United States on November 19, 2016
★★★★★ 5
This is absolutely, without doubt, the BEST jerky I've ever had in my life. I will never buy anything else again.
This is FABULOUS. So much better than anything else out there it's amazing. I will never buy anything else again. The meat is so tender, sliced thinly or made into a delicious stick. I have tried every "natural" "organic" jerky I could find. I was ready to give up on jerky, even though it can, in theory, provide such a great hit of protein on the go. It's obvious Ayoba-Yo uses the best ingredients available. They don't have to cover them up with a lot of salt and things that taste weird. The others, even the ones that say they're natural, are still loaded with salt, full of gristle, obviously sub-standard meats were used in the other guys products. I'm totally serious about Ayoba-Yo, it makes a great tasting, nutritious meal and you feel good after you eat it. I usually avoid leaving reviews. This is a product I want to see around for a long time, so I want to support them anyway I can. What they're doing matters to those of us trying to stay healthy. The way to keep them is to buy their products. I plan to do my part.
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Reviewed in the United States on January 12, 2018
★★★★★ 4
Some consistency problems but excellent biltong
Flavor Name: Spicy, Size: 4 Ounce (Pack of 1)
I really enjoy beef jerky but drying meat on a cross grain cut results in subpar product. Biltong is dried in larger pieces, then cut into thin strips against the grain. This results in much more consistent slices and a much more tender snack than beef jerky.
I've ordered several packages of this now and they are mostly great. The first was just about perfect, only a handful of slices were much wider or narrower with very few fines. Other packages have had more inconsistencies including more fine bits and one package that was less lean and didn't seem dried quite as well. It was still perfectly edible but the texture was less pleasing. That's a relative comparison because it was still very good. That single package was a 3.5 star while others were 5.
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Reviewed in the United States on April 21, 2019
★★★★★ 3
I don't know what it's supposed to be like
I have never had Biltong so I have no idea how this compares to others. I was pretty excited about it because it claims to be a tender beef snack, better than jerky. In my experience though, there were a couple things I should note.
It's not that tender. It's not super chewy like some very dry jerky is but it's sort of like a very thick paper. I think it would be a really good texture if it were more tender but as-is, I don't know if people purely prefer it or if it's sort of a traditional thing that has a texture they try to nail.
It's not big on flavor. Clearly it is spiced for flavor to a degree but it's very muted. Regarding heat, I have a lot of spicy food so maybe people that don't would think otherwise but, to me, calling it spicy is a huge overstatement.
I need to try other biltong because it's entirely possible that this is a prime example and I just don't know it, but if it is I can't say I'm a big fan.
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Reviewed in the United States on March 29, 2019
★★★★★ 5
Good Cut/Texture, Spicy Flavor Isn't the Best - Try Traditional!
Flavor Name: Spicy, Size: 4 Ounce (Pack of 1)
Update: Great customer service! They provided a pack of traditional flavor after seeing my review (originally 3 stars, now 5). The traditional flavor is MUCH better and passed the taste-test from everyone in my house. I imagined traditional flavor would be like spicy - just milder. I was wrong, it's a very different flavor, more familiar to American jerky, but still very unique and delicious. Combined with the unique texture (biltong is new to me), it's hard not to eat this by the handful. Getting the right flavor completely changed my opinion. Try traditional first!
Original Review: I appreciate the nutrition, great for snacking. The cut/texture is good - seems like thicker cuts of dried meat sliced wafer thin. I tried Spicy Biltong, which wasn't great. I normally share a little bit of jerky with my young son and even my wife has some occasionally. We all agreed that the flavor wasn't great. Maybe other flavors are better. Better flavor would have made all the difference, but at this price, I probably won't risk it.
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Reviewed in the United States on February 6, 2019