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Description
HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Post Warranty - 1 Year - Warranty r1650/1850 SvcDiscover a robust, post warranty support plan designed to protect your critical HPE investments. HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention delivers reliable on site maintenance, rapid response times, and the peace of mind that comes from knowing defective materials will be retained for evaluation and asset protection. This comprehensive service package is structured to keep your operations up and running with
Discover a robust, post-warranty support plan designed to protect your critical HPE investments. HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention delivers reliable on-site maintenance, rapid response times, and the peace of mind that comes from knowing defective materials will be retained for evaluation and asset protection. This comprehensive service package is structured to keep your operations up and running with minimal downtime, through a 1-year warranty window that emphasizes dependable service delivery, fast on-site support, and clear coverage terms for post-warranty equipment.
- Comprehensive coverage for post-warranty equipment: Tech Care Essential provides dedicated on-site maintenance and parts & labor support after the warranty period, ensuring continued reliability for your essential systems.
- Defective Material Retention included: The plan includes Comprehensive Defective Material Retention, enabling prompt assessment and accountability for failed components while supporting efficient RMA workflows.
- Fast on-site response: Experience a streamlined service with a 4-hour on-site response time, designed to minimize downtime and get your devices back online quickly.
- 24 x 7 x 4 Hour service framework: Around-the-clock coverage combined with a consistent four-hour response window ensures you receive dependable support, no matter the time or day.
- 1-year service duration for dependable results: A full year of continuous service commitment helps maximize equipment availability, performance, and long-term value for your IT environment.
Technical Details of HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Post Warranty - 1 Year - Warranty r1650/1850 Svc
The following technical details summarize the service characteristics and delivery framework for this plan. This information aligns with the specifications referenced by the service code r1650/1850 Svc and is intended to help you compare features and plan coverage at a glance:
- Service Type: Post-warranty on-site maintenance with Parts & Labor coverage, featuring Comprehensive Defective Material Retention.
- Duration: 1 Year of service coverage from activation, designed to ensure ongoing dependability and accurate results for supported equipment.
- Response Time: 4-hour on-site response time within the specified service distance, prioritizing speed and issue resolution.
- Coverage Radius: Service delivery is available within 100 miles of the customer site, optimizing logistics and response efficiency.
- Support Availability: 24 x 7 x 4 Hour service framework, providing around-the-clock access with defined on-site response windows to maximize uptime.
- Defective Material Retention: Includes Comprehensive Defective Material Retention to streamline debugging, replacement planning, and accountability for failed components.
- Service Reference: r1650/1850 Svc, aligning with HPE Pointnext cataloging and other enterprise service items for easy procurement and management.
How to install HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention
Note: This is a service contract rather than a software or hardware installation. Activation and enrollment steps focus on enabling service access and scheduling on-site support for eligible devices. To activate this plan, follow these steps:
- Verify eligibility and location: Confirm that your device or fleet qualifies for HPE Pointnext Tech Care Essential and identify the installation site where on-site support will be delivered. Ensure the site falls within the 100-mile service radius for accurate response planning.
- Gather device details: Prepare essential information such as the device model, serial numbers, UPC/SKU references, and any existing maintenance records. This helps align the correct service coverage with your equipment.
- Initiate service activation: Contact your HPE sales or authorized Channel Partner to initiate the Tech Care Essential enrollment. Provide the device details and desired start date for coverage to proceed.
- Define service parameters: Confirm the response time (4 hours), coverage window (24 x 7), and the defect retention preferences, ensuring the plan matches your operational needs.
- Schedule on-site support: After activation, work with HPE to arrange an on-site visit for initial assessment, parts provisioning if needed, and define a maintenance schedule that minimizes downtime.
- Document and track: Record contract terms, service level expectations, and escalation paths. Use the service code r1650/1850 Svc for future reference and procurement.
Frequently Asked Questions
-
What exactly is included in HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention?
This plan provides post-warranty on-site maintenance with Parts & Labor coverage, includes Comprehensive Defective Material Retention, and offers 24 x 7 coverage with a 4-hour on-site response within a 100-mile radius, for a total of 1 year of service. -
What does Comprehensive Defective Material Retention mean?
It means that defective components identified during service can be retained for evaluation and troubleshooting to support efficient RMA processing and accurate repair decisions, while ensuring continuity of operations. -
How fast is the on-site response time?
The plan specifies a 4-hour on-site response time, helping to minimize downtime. This response window applies to locations within 100 miles from the service site. -
How long does the service last?
The coverage term is 1 year from activation, providing ongoing reliability and predictable maintenance for your post-warranty assets. -
How do I activate or enroll in this service?
Activation typically involves coordinating with HPE or an authorized partner, providing device details (model, SKU, UPC), confirming the service location, and scheduling an on-site assessment or maintenance window. The service code to reference is r1650/1850 Svc.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 1
TPMS Compatability is a LIE
Size: Sedan, Crossover, Small Truck
2018 Subaru Impreza, with one tire with a slow leak (about 2 PSI a week) that I couldn't trace.
I bought the "Full-Size Sedan, Small Truck, Crossover" kit (the 6 oz. pouch) based on my tire size, 225/40/18.
After I removed the valve core, attached the dispensing hose and opened the cap, the product would not flow into the tire. I squeezed the pouch, but that only made the product leak out around the valve stem onto the wheel and driveway. I tried rotating the tire so the valve stem was at the top, and and also at the bottom. I even took the wheel off so I could get a fully vertical flow. Nothing worked. I finally gave up after only about half the product was dispensed, and I do think most of it went somewhere other than in the tire.
I reinstalled the valve core, remounted the wheel, plugged in my little lighter socket-powered compresseor, and tried to inflate the tire. And ... NOTHING. The pressure reading on the compressor immediately shot up to over 100 PSI, and it automatically shut off. Tried multiple times, with the same result. I again removed the valve core, and a) no air came out of the tire when I removed it, and b) even with no valve core the compressor still would not pump air into the tire. Clearly the gunk had completely blocked the valve/TPMS.
Fortunately, when I took the tire to Costco (where I'd bought it), they were able to fix the damage I'd done, as well as patching a small nail hole in the tread I hadn't seen (that was clearly the source of the slow leak) for no charge. Since I've already submitted a refund request, ultimately all it really cost me was my time and effort ... and a whole lot of stress.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 26, 2024
★★★★★ 5
Forget the gooey stuff, this product WORKS! See UPDATES 1 and 2
Size: Compact Car, Mid-size Sedan
I've had a slow leak in one of my tires for some time. It's a common thing with chrome plated alloy wheels, they get corrosion on the bead area where the tire seals and then you get a slow leak. This was the only product which is water soluble so it's not going to make a permanent mess inside the tire; additionally, it contains tiny bits of Tufsyn which is the material some tires are made from. So it's not just a liquid that is sealing the leak, it's tiny bits of rubber. I was putting 5 or 6 lbs of air in my tire every few days, and I could see that the tire was getting low. I installed this TireJect per the instructions a week ago and the tire appears to be doing great, despite the fact that we've had some very cold weather. (I didn't want to check it with a gauge while it was this cold out because just in case the tire's valve didn't seal all the way; I'll check with a gauge when this cold snap is past.) While I can't say for 100% sure that there is no more leak, I suspect that the leak has been sealed up completely. This is a product unlike the others and I think it's worth the price.
FIRST UPDATE: It has been two months and I haven't had to add any air at all to the tire where I used this product. There was a slow rim leak which was losing about a pound or so per day and it has been totally fixed. The car has sat for several days a few times, including in single digit cold weather, as well as driven regularly otherwise, and the tire hasn't lost any air. I think it's the micro Tufsyn fibers in this product which seal leaks better than some goopy glue stuff other brands are made of. I totally recommend this product!
SECOND UPDATE - it's been eleven months since I added this to my tire with the slow rim leak and I have not had to add air a single time. Not once. THIS STUFF WORKS. Forget the slime and foam and get this.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 5, 2024
★★★★★ 5
TireJECT cannot work miracles
Size: Compact Car, Mid-size Sedan, Size: Compact Car, Mid-size Sedan
TireJECT is a surprisingly thin fluid that supposedly contains fibers that must help stop up holes. Frankly I'm still confused as to how this stuff can plug a leak, but apparently it does. Tons of reviews say so.
I say apparently because the product did not completely stop a slow leak in my tire, but that's OK. I knew it likely wouldn't. I'll have to replace the tire unfortunately.
I had a garage install four nearly-new tires on my car. After installing, a heavy leak was discovered in one of them. They took the tire off again and found a small tear near the rim/bead of the sidewall. Since the tear would be flat against the rim, they suggested to let them try and repair it with tire patch adhesive and lots of bead sealer. They were confident, so I went for it. It seemed to work, but it went flat a few days later.
TireJECT seemed like the perfect solution to the slow leak since I wouldn't have to disturb the repair. I bought the kind without the syringe and regretted it immediately upon trying to use it. First, the valve stem removal tool broke as it loosened it. I had to buy a new tool down the road. When I went to inject, I squeezed as hard as I could but it just wouldn't flow past the TPM. It also kept leaking out of the flex joint of the nozzle. I had a huge syringe on hand, so I sucked up the rest from the bag, ziptied the hose on both ends and got the rest of the product into the tire. HURRAY!
The tire pressure had fallen considerably by the next morning. BOOOoo. I contacted TireJECT, and after several emails (and long waits in between). They determined their product was not suitable for my use case. They refunded what I paid without me even asking. I really appreciated that.
That said, before injecting, the tire would go flat overnight. So, TireJECT does work to a good degree. I'm half tempted to overdose the tire with another package.
Give TireJECT a try! Though, be sure your situation matches their criteria. If you have a TPM, opt for the package that comes with a syringe. You will need it. Also, throw the cast pot metal, tire stem tool out and get a decent machined one before you do the repair. Thank me later.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 1, 2025
★★★★★ 5
Works once again!
Size: Compact Car, Mid-size Sedan
Third time using TireJect on a vehicle, and it's worked perfectly each time. First was the off-road formula for leaking motorcycle tire beads.... then this formula my light SUV with a slow leak until I could get the tire replaced. This was for a stubborn tire that had a leak SOMEWHERE, and usually would lose 10-15 psi overnight after a fill-up. Two days later, still fully inflated and no signs of trouble. This is great because this formulation is also okay for tire pressure sensors. Will continue to purchase this product for similar issues going forward. High quality, durability, and easy to use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 29, 2025
★★★★★ 5
Works like a champ!
Size: Full-size Truck, SUV
It works great! I had one fairly slow leak and 2 very slow leaks. 3 Tires. 2 were on my 94 Ford Ranger. I put a little more than 1/2 the packet in my fastest leaking tire (on the Ranger) and about 1/4 of the packet in the 2nd tire of the same vehicle. Lastly, I put the final 1/4 in a very slow leaking tire on my 2000 Ford F-150. All tires have stopped leaking!! I am delighted with the effectiveness of this product!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
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