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Description
HPE Foundation Care Software Support + Technical Support - 3 Year - Service /rvt2 8360 SvcThe HPE Foundation Care Software Support + Technical Support is a crucial service designed to enhance the performance and reliability of your IT infrastructure. This three year service plan by Hewlett Packard Enterprise (HPE) provides comprehensive hardware and software support, ensuring your systems remain operational and efficient. With HPE's expert technical resources at your disposal, you can tackle hardware and software issues swiftly, thereby
The HPE Foundation Care Software Support + Technical Support is a crucial service designed to enhance the performance and reliability of your IT infrastructure. This three-year service plan by Hewlett Packard Enterprise (HPE) provides comprehensive hardware and software support, ensuring your systems remain operational and efficient. With HPE's expert technical resources at your disposal, you can tackle hardware and software issues swiftly, thereby minimizing downtime and maximizing productivity.
- Comprehensive Coverage: This service encompasses both hardware and software support, allowing you to resolve issues related to HPE products and selected third-party solutions seamlessly.
- Expert Technical Support: Gain access to HPE's skilled technical resources who are dedicated to working alongside your IT team, ensuring efficient problem resolution and system optimization.
- Remote Diagnosis and On-Site Repair: Experience hassle-free problem-solving with remote diagnostic capabilities. If needed, HPE also offers on-site hardware repair to swiftly address any pressing concerns.
- Software Updates and Patches: Stay ahead of potential vulnerabilities with access to timely software updates and patches for both HPE and selected third-party software products as they become available.
- Reliable Communication and Response: Enjoy the benefits of a 2-hour phone support service response time, alongside an included email support service, ensuring issues are resolved quickly and effectively.
Technical Details of the Product
- Service Duration: 3 Years
- Remote Support: Yes, includes remote technical support
- On-Site Service: Available when necessary for hardware repairs
- Software Support: Basic Software Support and Collaborative Call Management included for eligible software
- Third-Party Software Updates: Access to updates for selected non-HPE software products
How to Install
To install and activate your HPE Foundation Care Software Support + Technical Support, follow these simple steps:
- Purchase the service plan through an authorized HPE reseller or directly from HPE's website.
- Obtain your service contract number and keep it handy for reference.
- Contact HPE's customer support to register your service and confirm eligibility for hardware and software coverage.
- Work with your IT team to ensure that all eligible products are configured to receive support and updates.
- Utilize remote support services by reaching out to HPE whenever issues arise, following the guidelines provided in your service agreement.
Frequently Asked Questions
-
What types of products are covered under the HPE Foundation Care service?
The service covers eligible HPE hardware and software products, along with select third-party solutions. For specific product eligibility, please check with HPE. -
How do I request technical support?
You can request technical support by contacting HPE via the phone or email address provided in your service agreement. Ensure you have your service contract number ready for reference. -
What is the expected response time for support?
HPE guarantees a 2-hour response time for phone support, ensuring that your issues are addressed promptly. -
Are software updates included in the service?
Yes, you will have access to software updates and patches for both HPE products and eligible third-party software as they become available. -
Can I extend my service duration?
Yes, you can renew your HPE Foundation Care service plan before the expiration date to continue receiving uninterrupted support.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 23 reviews
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Product Reviews
★★★★★ 5
Great Chair! Worth the Price!
Color: Sky Blue, Size: Pack of 1
LOVE my new desk chair! I got the Sky Blue which is a really pretty blue in person. I work from home in tech, and had been getting constant headaches no matter what position I was in. I finally decided to invest in a better desk chair, and I'm SO glad I did! It's much more supportive and comfortable. I really like that I can flip the arms up or down, and the height is easy to adjust. Also, because I can flip the arms up, I can keep the chair out of the way when I'm not working by putting it right up against the desk. Very much worth the price! Assembly was simply and quick. Not even 30 minutes. Also, when I had a question about the chair, their support team was quick to respond and very helpful. Highly recommend!
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Reviewed in the United States on June 2, 2026
★★★★★ 5
Great quality chair, regardless of price.
Color: Black+white, Size: Pack of 1, Color: Black+white, Size: Pack of 1
Great quality chair, regardless of the price, period. So well packaged that it took almost as long to unwrap as assemble. Assembly was easy (loved the Allen wrench with sturdy handle). I am 6'2" and the fit and height adjustments work well for my height. Comfort is personal, so I like the semi-firmness of the seat. While the chair is constructed of heavy gauge plastic the base is solid metal with enamel finish: I love the look. The arm rests line up perfectly to my computer keyboard. I expect many, many years of service.
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Reviewed in the United States on May 17, 2026
★★★★★ 5
Great Value for a Comfortable Home Office Chair
Color: Black, Size: Pack of 1, Color: Black, Size: Pack of 1
I’ve been using this chair for a couple of days now, and honestly, it’s been a solid upgrade from my old one. I work from home most days, so comfort matters a lot—and this chair delivers better than I expected for the price.
The first thing I noticed was the lumbar support. It’s actually adjustable and makes a noticeable difference, especially if you tend to sit for long stretches. My lower back used to get sore after a few hours, but that hasn’t really been an issue since switching to this chair. The mesh back is also a nice touch—it keeps things breathable, which I didn’t think I’d care about until I had it.
Assembly was pretty straightforward. Took me maybe 20–25 minutes without any frustration. Everything lined up well, and the instructions were clear enough.
In terms of comfort, the seat is firm but not hard. It doesn’t feel like one of those super plush chairs, but I actually prefer that because it feels more supportive over time. The reclining feature is smooth, and I like that you can lean back a bit when you need a break.
Overall, I’d say this is a great value for a home office setup. If you want something ergonomic and comfortable without spending a fortune, this chair is definitely worth considering.
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Reviewed in the United States on April 30, 2026
★★★★★ 5
Excellent Office Chair
Color: Black+white, Size: Pack of 1
I just received my TRALT Office Chair. First of all, I was impressed with the packaging of this item. When I opened the box each piece of the chair was wrapped in plastic or bubble wrap. Everything in the box arrived safely and without damage. Secondly, the instructions to assemble the chair were very each to follow. I was impressed with the Allen wrench which had a handle attached to it. This made screwing in the screws very easy. I was able to assemble the chair without any difficulty. Lastly, the look of the chair and the comfort is exceptional. I ordered the black/white chair which looks amazing. The comfort of the chair is really excellent. My back is supported by the lumbar seat and having the armrests being able to go up when not needed is wonderful. The quality of the chair is definitely worth the price.
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Reviewed in the United States on May 9, 2026
★★★★★ 4
a good choice
Color: Black, Size: Pack of 1, Color: Black, Size: Pack of 1
Assembled chair only to find that the lift cylinder was faulty. Would have preferred to be able to just get a replacement cylinder but calling China didn't seem like a viable option. Guessing which one & buying it online would involve paying for a good portion of what the chair cost. Customer service could only offer a replacement or refund. We're disassembling (so much fun?!) to send it back. The chair itself was very comfortable, assembled fairly easily and instructions pretty clear. Again, if we could only have asked the seller for the replacement part......**Update**...Or if the instructions that seemed so clear were clearer!, as we started to disassemble, we decided to see what would happen if the tension knob (see photo) was loosened. IT ALLOWED THE LIFT CYLINDER TO WORK. Not at all what the instructions say. At any rate, we're keeping the chair.
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Reviewed in the United States on June 4, 2026