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Neglected No MoreBy: Andre Picard A NATIONAL BESTSELLER SHORTLISTED FOR THE BALSILLIE PRIZE FOR PUBLIC POLICY It took the coronavirus pandemic to open our eyes to the deplorable state of so many of the nation's long term care homes: the inhumane conditions, overworked and underpaid staff, and lack of oversight. In this timely new book, esteemed health reporter Andr Picard reveals the full extent of the crisis in eldercare, and offers an urgently needed prescription to
By: Andre PicardA NATIONAL BESTSELLER
SHORTLISTED FOR THE BALSILLIE PRIZE FOR PUBLIC POLICY
It took the coronavirus pandemic to open our eyes to the deplorable state of so many of the nation's long-term care homes: the inhumane conditions, overworked and underpaid staff, and lack of oversight. In this timely new book, esteemed health reporter André Picard reveals the full extent of the crisis in eldercare, and offers an urgently needed prescription to fix a broken system.
When COVID-19 spread through seniors' residences across Canada, the impact was horrific. Along with widespread illness and a devastating death toll, the situation exposed a decades-old crisis: the shocking systemic neglect towards our elders.
Called in to provide emergency care in some of the hardest-hit facilities in Ontario and Quebec, the military issued damning reports of what they encountered. And yet, the failings that were exposed--unappetizing meals, infrequent baths, overmedication, physical abuse and inadequate personal care--have persisted for years in these institutions.
In Neglected No More, André Picard takes a hard look at how we came to embrace mass institutionalization, and lays out what can and must be done to improve the state of care for our elders, a highly vulnerable population with complex needs and little ability to advocate for themselves.
Picard shows that the entire eldercare system--fragmented, underfunded and unsupported--is long overdue for a fundamental rethink. We need to find ways to ensure seniors can age gracefully in the community for longer, with supportive home care and respite for family caregivers, and ensure that long-term care homes are not warehouses of isolation and neglect. Our elders deserve nothing less.
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★★★★★ 5
Asurion you made the return process simple
Working with Asurion was an easy process. My previously covered milk frother stopped working, and they fully refunded it with no questions asked. All I had to do was ship the broken item back to them and they sent me a gift card. To cover the initial cost, no questions asked. The refund process was a very simple and painless.
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Reviewed in the United States on March 21, 2026
★★★★★ 4
My Very First Juicer!
This was one of the worst buys ever! I couldn't have not bought a worse machine. The best this about it was that it has very few parts that are very easy to assemble, disassemble, and clean. Everything that could go wrong went wrong. I'm already looking for a new better one. I can't tell you how many times the top popped off well in the process of juicing or God forbid, if you just tapped it a tiny bit. Very annoying! It kept falling inside my freshly juiced juice. SMH. I'm giving it away to someone I don't like.
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Reviewed in the United States on November 15, 2023
★★★★★ 5
Quick and easy process
Assurian protection plans are worth it. Simplified process to get it handled. When my portable blender broke, I followed the process and they sent me an electronic gift card and that was very easy to redeem good customer service. I’ve also taken it on other items, but I haven’t had to use those yet.
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Reviewed in the United States on January 13, 2026
★★★★★ 5
protection plan is easy.
The protection plan worked on my coffee pot. It was just over 14 months and started to leak. I first called amazon and they sent me a link to the protection plan. It was very easy to use. I received a Amazon gift card instead of a replacement. The price of the coffee pot had increased so you will receive the lower option. I did receive the total cost of the pot at the time I purchased it.
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Reviewed in the United States on January 18, 2026
★★★★★ 5
Great price & works fast.
Compact and fast - I love it! Could not beat the price and it's faster than my Food Saver!
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Reviewed in the United States on April 17, 2026