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Description
HPE Foundation Care Software Support - 3 Year - ServiceThe HPE Foundation Care Software Support is a robust service designed to maximize the performance and availability of your IT infrastructure. With a comprehensive suite of hardware and software services, this support plan not only ensures that your systems are operational but also optimally maintained. Whether its troubleshooting, repairs, or software updates, HPEs technical resources are here to assist you and your IT team in overcoming any
The HPE Foundation Care Software Support is a robust service designed to maximize the performance and availability of your IT infrastructure. With a comprehensive suite of hardware and software services, this support plan not only ensures that your systems are operational but also optimally maintained. Whether it’s troubleshooting, repairs, or software updates, HPE’s technical resources are here to assist you and your IT team in overcoming any challenges you may encounter.
- Comprehensive Support: HPE Foundation Care Service encompasses both hardware and software support, ensuring that your entire IT environment operates seamlessly. This dual approach minimizes downtime and maximizes productivity.
- Remote Diagnosis and On-Site Repair: The service includes remote diagnosis and technical support for hardware issues. If necessary, HPE’s technicians will provide on-site hardware repair, enabling you to resolve issues quickly and efficiently.
- Basic Software Support and Collaborative Call Management: For eligible HPE hardware products, the service includes Basic Software Support along with Collaborative Call Management for selected non-HPE software products, facilitating a streamlined approach to issue resolution.
- Access to Software Updates: Subscribers receive not only remote support but also access to critical software updates and patches. Enjoy peace of mind knowing that your systems are equipped with the latest enhancements, including updates for selected third-party software.
- Guaranteed Response Times: Enjoy exceptional service with a guaranteed 2-Hour phone support response time, ensuring that you have immediate assistance when you need it the most. This commitment to support helps maintain your organization’s efficiency and effectiveness.
Technical Details of HPE Foundation Care Software Support
- Service Duration: 3 Years
- Support Channels: Email and Phone Support
- Response Time: 2-Hour Phone Support
- Includes: Remote diagnosis, On-site hardware repair, Basic software support, Software updates for HPE-supported third-party software
- Target Users: Businesses utilizing HPE and selected third-party products
How to Install
Installing HPE Foundation Care Software Support is a straightforward process that can be initiated with the following steps:
- Contact your HPE representative or visit the HPE website to purchase the Foundation Care Software Support plan.
- Provide the necessary information regarding your existing HPE hardware and the software products you wish to include in the service.
- Upon confirmation, you will receive a service agreement outlining the terms and conditions, as well as your support options.
- Once the service is activated, ensure your IT team has access to HPE's support channels for any troubleshooting needs.
Frequently Asked Questions
-
What products are covered under HPE Foundation Care Software Support?
The service covers eligible HPE hardware products and selected third-party software products. Contact HPE for specific eligibility details. -
How does remote diagnosis work?
HPE’s technical team will access your systems remotely to diagnose issues, allowing for prompt resolution without requiring your hardware to be physically present. -
What is the process for on-site hardware repair?
If remote diagnosis indicates the need for physical repairs, an HPE technician will be dispatched to your location to conduct the necessary repairs. -
Are software updates included in this service?
Yes, the service includes access to software updates and patches for both HPE and selected third-party software products. -
How do I reach HPE support?
Support can be reached via the email and phone channels provided upon purchase of the service. Make sure to have your service agreement details handy for quick assistance.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.6 ★★★★★
Based on 5 reviews
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Product Reviews
★★★★★ 5
Great for freezing apple sauce, peanut butter, etc for a treat.
Size: Large (Pack of 1), Product Packaging: Standard Packaging
Our dog has extreme separation anxiety. When ever he even thinks we are going to leave he barks and jumps in our face. He is a mini Aussie, so he can jump high. I have researched ways to help him not freak out so much when we leave. I read that giving him something like this with some yummy frozen in it like peanut butter, apple sauce, wet food, etc. so he relates us leaving to him getting a yummy treat. He still freaks out when we leave, but not as bad because he wants the kong but also wants to remind us he doesn’t approve of us leaving, lol. It’s Kong, so obviously very high quality. It’s pretty heavy. I wish there was an in between size, this is a little too big and the smaller size isn’t big enough. So his tongue can’t quite reach the end inside. He also plays with it when it’s not filled with treats. We have a few so one can be in the freezer while he has one. Thank goodness he is a dog that doesn’t destroy stuff when we are gone, just yells at us when we are leaving. After we are gone he just pouts. But this gives him something to do and keeps him busy. It takes him quite a while to finish what’s inside.
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Reviewed in the United States on March 24, 2026
★★★★★ 5
Tough
Size: X-Large (Pack of 1), Product Packaging: Standard Packaging
Nice and tough. Good, large size to put lots of treats and goodies to freeze for long interactive experience enjoyment.
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Reviewed in the United States on June 9, 2026
★★★★★ 4
Helps with separation anxiety, keeps dogs busy
Size: Medium (Pack of 1), Product Packaging: Standard Packaging
Have been using kongs for my labs for years. Brand new the kongs do have a strong rubber smell. Try putting the Kong in a pot with water over low fire to help reduce the smell. Stuff with favorite treats or fill with peanut butter and freeze. Will keep dogs busy and chewers with an indestructible toy
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Reviewed in the United States on March 17, 2026
★★★★★ 5
Very durable and my Dutchie loves it
Size: X-Large (Pack of 1), Product Packaging: Standard Packaging
This is one of many Kongs I have purchased through the years. This one was the extra large that was purchased for my Dutch Shepherd. Every night at bedtime, he gets his Kong stuffed with some dry food, treats, and a nubs bone to hold everything in place. He loves his Kong and runs for his crate at bedtime. Usually, he doesn’t eat the treats immediately. But sometime during the middle of the night, he will wake up and eat. Every Kong I have purchased through the years has been very durable. I highly recommend this product for all sizes of dogs.
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Reviewed in the United States on May 22, 2026
★★★★★ 5
Best chew toy and training item on the market!
Size: Small (Pack of 1), Product Packaging: Standard Packaging
I'm a Dog Trainer, specializing in early canine education with Puppies between eight and 18 weeks . The Kong is the best thing you can give a dog! You can stuff these things with all kinds of yummy things. I love to get creative with the Kongs. Adding novelty to your dog's life improves their brain health. I can't even give examples because I would be here all day. For dogs who eat kibble you can soak your kibble in water or better yet bone broth, then once it's soft, fill the kong with the kibble and put it in your freezer. Keeps your dog busy for a long time, you don't have to buy extra stuff because you just give them the kibble you're already going to give them. (I recommend getting at least one, but up to six for each dog so you can give them their entire daily allowance of food in the Kongs). The licking /chewing helps them relieve stress and gives them something to enjoy inside their crate. I learned this from Dr. Ian Dunbar and I highly recommend his training courses on a platform called Dunbar Academy to learn how to properly raise a Puppy into the best dog you've ever had. He has helpful information for older dogs too, but you really want to train your puppy properly so you can avoid the behavior problems in the first place. It's super cheap too, and easy to learn from.
Plus these are great chew toys for heavy chewers because as long as you get the right size for your dog, they can't destroy this thing! AND it bounces, so you can actually play fetch with it like it's a ball. Every single dog deserves a Kong, so if you don't already have one, go ahead and do that right now. You won't regret it, and your dog definitely will love you more.
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Reviewed in the United States on December 29, 2025