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Description
HPE Software Support - 1 Year - WarrantySecure, dependable, and built to maximize your IT uptime, this HPE Software Support plan offers a full year of expert assistance designed to protect your software investments and keep critical systems running smoothly. With around the clock access to qualified technicians, you gain a reliable partner that helps you navigate complex software environments, plan for future upgrades, and resolve issues fastso your business stays productive and ahead of
Secure, dependable, and built to maximize your IT uptime, this HPE Software Support plan offers a full year of expert assistance designed to protect your software investments and keep critical systems running smoothly. With around-the-clock access to qualified technicians, you gain a reliable partner that helps you navigate complex software environments, plan for future upgrades, and resolve issues fast—so your business stays productive and ahead of the curve.
- 24x7 phone support with a guaranteed 2-hour response time for critical issues, ensuring you’re never left waiting during high-impact outages.
- One-year service duration that provides continuous access to Hewlett Packard Enterprise-certified experts, helping you maintain maximum uptime and productivity throughout the year.
- Timely, dependable problem resolution aimed at minimizing downtime and getting you back to full operation as quickly as possible.
- Strategic guidance to inform intelligent investment decisions about future software requirements, compatibility, and upgrade paths for your hardware ecosystem.
- Comprehensive assistance for deployment, troubleshooting, and best-practice optimization, reducing risk during software changes and updates.
Technical Details of HPE Software Support - 1 Year - Warranty
- Availability: 24x7 access to technical support via phone to address software-related incidents and inquiries.
- Response time: Guaranteed 2 hours for critical issues, with escalation options for high-priority scenarios to ensure timely progress.
- Service duration: 1 year from activation, providing predictable budgeting and ongoing support throughout the year.
- Support channels: Direct telephone support from HPE-certified engineers, with remote assistance and coordination through the HPE support ecosystem.
- Scope: Software-related incidents, troubleshooting guidance, deployment assistance, and guidance on best practices and future software compatibility (subject to eligibility and product coverage).
How to install HPE Software Support - 1 Year - Warranty
- Confirm eligibility and purchase to initiate coverage, or activate through your existing HPE account with the product SKU/UPC and purchase details ready.
- Choose preferred contact channels (phone or support portal) and set up your organization’s support profile to streamline future requests.
- Provide essential software information, including version details, deployment environment, and any active incidents that require immediate attention, to help the support team triage efficiently.
- Receive activation confirmation and service start date from HPE, with the support plan immediately available for remote assistance and expert guidance.
- Begin accessing ongoing technical support, knowledge resources, and tailored recommendations to optimize your software stack and alignment with your IT roadmap.
Frequently asked questions
- Q: What does HPE Software Support - 1 Year - Warranty cover? A: It provides 24x7 access to technical support, a guaranteed 2-hour response time for critical issues, and one year of software support coverage to help with deployment, troubleshooting, and guidance on future upgrades.
- Q: How fast will I receive help for a critical problem? A: For critical issues, HPE guarantees a response within 2 hours, with escalation procedures in place to accelerate resolution as needed.
- Q: Does this plan include on-site visits? A: The description focuses on phone and remote support. On-site visits may be offered as an additional service; consult your sales representative for on-site options and pricing.
- Q: When does the 1-year coverage start? A: Coverage begins on activation or purchase date, and runs for 12 consecutive months, subject to the terms of the service agreement.
- Q: Can I renew after the initial year? A: Renewal options are typically available. Contact your HPE account representative to discuss extending coverage and any updated terms.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 23 reviews
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Product Reviews
★★★★★ 5
It's not glamorous but it works wonders - even while I am on Accutane!
Size: 19 Ounce (Pack of 1)
This is the best, most luxurious lotion I have ever used. And the only lotion that I can even stand to be on my skin.
I started Accutane (for acne) last year and was told that my skin would dry out horribly and that I needed to find a good moisturizer to limit the peeling and cracking that I would inevitably experience. Prior to the medicine my skin was oily and very acne prone and every lotion that I had tried either made me feel like I was wearing a latex suit or broke me out horribly. After doing some research I read that this was a great solution and figured I would give it a try. I started it out right away to try to avoid getting dry and was shocked at how well it worked. Even at the beginning when I was still oily this lotion never felt too heavy. Now don't get me wrong-it goes on like frosting and initially feels like a lot-but within minutes it soaks in and leaves your skin feeling like a little kids (not the sticky kind of little kid though-the good clean little kids with undamaged skin). It will last for days too. No need to reapply because it has soaked in to your skin and doesn't just sit on the surface. My skin has never been this soft. And here I am, nearly 9 months in to my Accutane medication regimen and I am not flaking or peeling. In fact, my skin has never looked better or more healthy. My doctors are shocked at how my skin has stayed moisturized because nearly everyone peels. And it doesn't break you out which is obviously something super important. Now, could I be an anomoly? Maybe, but I don't think so. I honestly think this lotion is Just. That. Good! The price isn't bad either!
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Reviewed in the United States on February 5, 2026
★★★★★ 4
At this rate, I'm leaving this to my kids in my will
Size: 19 Ounce (Pack of 1)
Ten months in and I have barely made a dent in this tub. I am genuinely starting to consider my options — mixing it into smoothies, using it as a cooking fat, applying it to every surface in the house. Something has to be done because at the current rate of consumption this container will outlive me.
In all seriousness, the value proposition here is almost absurd. CeraVe Moisturizing Cream is a legitimately great product — dermatologist recommended, ceramides, hyaluronic acid, fragrance free, non-comedogenic, works on face and body, gentle enough for sensitive skin. It does everything a moisturizer should do without irritating your skin or smelling like you bathed in a candle.
The 19oz tub is the right call if you actually plan to use moisturizer regularly. A little goes a long way, which is both the best and most frustrating thing about it. Best because you're getting incredible value per ounce. Frustrating because you will be looking at this same tub for the foreseeable future with no end in sight.
Great product, generational quantity. Buy it once, pass it down.
One star deducted because I now have to figure out what to do with the remaining 18.5 ounces.
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Reviewed in the United States on May 18, 2026
★★★★★ 5
Switched from luxury brands and never looked back!
Size: 19 Ounce (Pack of 1)
I used to spend way too much on high end body moisturizers thinking the price meant better results. Tried CeraVe on a whim and realized I was paying for packaging and fragrance this whole time. This does more for my skin than anything I used before.
I use it daily all over my body after showering and my skin stays soft the entire day. No irritation ever. The formula is so gentle that I forget I'm even wearing anything. No fragrance, no stinging, no breakouts. Just clean hydration. If you have sensitive skin and you're nervous about trying something new, this is about as safe as it gets.
The 19 oz tub lasts a long time even with daily full body use. Ceramides and hyaluronic acid at this price point is honestly ridiculous value. Save your money on the luxury stuff and just get this.
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Reviewed in the United States on April 9, 2026
★★★★★ 5
So Far, Really Good for Dry and Sensitive Skin
Size: 8 Ounce, Size: 8 Ounce
I’ve only been using this moisturizer for about 2 weeks, but so far I really like it. It keeps my skin feeling hydrated throughout the day without feeling greasy or heavy. The texture is smooth, absorbs nicely, and doesn’t irritate my skin at all.
I also noticed my skin feels softer and less dry since I started using it. It’s simple, gentle, and works well for everyday use, especially if you have sensitive skin. So far I haven’t experienced any breakouts or strong fragrance issues, which I appreciate.
Too early to say long-term results, but my first impression has been very positive and I would buy it again.
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Reviewed in the United States on May 10, 2026
★★★★★ 5
PERFECT!
Size: 19 Ounce (Pack of 1)
My favorite daily face cream, thick but absorbs fast, fights wrinkles, non-oily, discreet fresh scent, and lasts forever!
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Reviewed in the United States on June 6, 2026