SKU: 94007317907

The Gentle Art of Verbal Self Defense at Work

Sale price$98.10 Regular price$109.00
Save 10%

Pay in installments of $27.25 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Sep 24 - Sep 29

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

The Gentle Art of Verbal Self Defense at WorkBy: Suzette Haden Elgin For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abuserscalmly, professionally, and successfullycan be crucial to your on the job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will

By: Suzette Haden Elgin     
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
 
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
 
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
 
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.

The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 94007317907

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.0 ★★★★★
Based on 26 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
J
Verified Purchase
Jodi jackson
Houston, US
★★★★★ 5
Small paper plates
Style: 100-Pk, Size: 6-Inch
Nice weight don’t leak
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 2, 2026
C
Verified Purchase
Cher
Massapequa, US
★★★★★ 5
Like silk on your skin!!
My all time favorite body lotion!!! Smells great and really moisturizes my skin. Its is thicker than most lotions and is does not leave greasiness like some other brands. Great quality and the best value for your money. I have used this lotion for the past 4 years! Highly recommend!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 12, 2025
J
Verified Purchase
jlw
Cuba, US
★★★★★ 5
My new favorite lotion
Not greasy, dries quick, and my skin feels so soft. It has a fresh/clean smell similar to the original Dove bar soap.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 5, 2026
K
Verified Purchase
Koko
Belleville, US
★★★★★ 5
Love it
Keeps your skin nice and hydrated all day without looking or feeling greasy
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 18, 2026
J
Verified Purchase
J.W.
Chelsea, US
★★★★★ 5
Good lotion...
This is pretty good lotion. Not too thick, absorbs quickly, has a clean smell. The price was higher than expected but not too crazy. Overall, I am happy with the product and will probably purchase again. Thank you.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 14, 2025

recommand products