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Description
Luxury Retail and Digital ManagementUnlock the secrets of modern luxury retail with 'Luxury Retail and Digital Management, 2nd Edition.' This essential guide delves into the evolving landscape of luxury branding and consumer expectations in a digital first world. As the ideology of luxury shifts to accommodate a younger, tech savvy clientele, brands must adapt their strategies to thrive. This book expertly navigates the intersection of traditional luxury practices and digital
Unlock the secrets of modern luxury retail with 'Luxury Retail and Digital Management, 2nd Edition.' This essential guide delves into the evolving landscape of luxury branding and consumer expectations in a digital-first world. As the ideology of luxury shifts to accommodate a younger, tech-savvy clientele, brands must adapt their strategies to thrive. This book expertly navigates the intersection of traditional luxury practices and digital innovation, providing actionable insights for luxury brand executives, managers, and retail staff.Comprehensive in scope, this edition covers critical areas including the integration of e-commerce with brick-and-mortar stores, optimized global marketing strategies, and effective digital marketing techniques tailored for luxury consumers. Learn how to meet the demands of millennials and the emerging Chinese luxury market, while maintaining your brand's luxury DNA.
In this updated volume, you'll find:
- Tools for luxury store management, including location analysis and design concepts
- Best practices for staff selection, training, and motivation in luxury retail
- Strategies for understanding and succeeding in an increasingly digital marketplace
Authored by renowned experts Michel Chevalier and Michel Gutsatz, this book is your key to mastering the challenges and opportunities of luxury retail in the digital age.
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4.6 ★★★★★
Based on 9 reviews
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Product Reviews
★★★★★ 5
Great price great shoe
Size: 12, Color: Burgundy Polished Full Grain
Excellent shoe. Tried the Sebago penny loafer and the sizing was ridiculous. These J and M are sized perfectly. I’ve had them before and they wear like iron. Very comfortable right out of the box.
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Reviewed in the United States on May 23, 2026
★★★★★ 5
One of the best shoes
Size: 9.5, Color: Black Polished Full Grain
Outstanding. Fashionable, most comfortable and good construction. No sines of use after quite some time. Highly recommended.
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Reviewed in the United States on March 21, 2026
★★★★★ 4
Quality shoe but with a slight squeak.
Size: 10 Wide, Color: Burgundy Polished Full Grain
Nice shoes with the classic Penny Loafer design. Fit was better than another brand I tried. Only reason not 5 starts is disappointment due to a slight squeak at times when walking.
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Reviewed in the United States on August 11, 2025
★★★★★ 5
Exact item ordered, quick delivery
Size: 9.5, Color: Black Polished Full Grain
I ordered these black Cole Haan penny loafers for casual wear with jeans, khakies, and even business casual with slacks and a jacket. They've always worked perfectly for these uses. The Cole Haan version is the most versatile and still meets my sophisticated look criteria. I wear a 9 1/2 M with almost all other shoes. I have found Cole Haan to run slightly wider and slightly shorter. This fit will work with thin and no socks and a little loose in width. . I'd likely order a 10 N next time. I tend to forget this but it runs consistent with me for Cole Haan. 5 stars for the shoe and service. My bad on the slightly off fit.
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Reviewed in the United States on January 8, 2025
★★★★★ 1
Poor quality control - maybe outlet store leftovers
Size: 11.5, Color: Burgundy Polished Full Grain
The two shoes were not the same size. They were both labeled 11 1/2 but one shoe was larger than the other and the fit was poor. I returned the first pair and ordered a replacement. This time the shoes were close to the same size but too loose and the left one has sewing issues. I've bought Johnston & Murphy for years because of the quality. These were to replace an existing pair of burgundy penny loafers that have finally worn out (even after several heal/sole replacements). That is the expected quality. I suspect Nashville Shoe Warehouse may be handling shoes that didn't measure up for the quality; more like an outlet mall than getting the J&M quality I've come to expect.
Update: went to Johnston & Murphy site to buy "direct" from the manufacturer. There were several recent reviews where the shoes were long and didn't fit properly. Genesco - please step up the manufacture / crafting of these classic shoes to the level of quality they used to have.
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Reviewed in the United States on July 21, 2025
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