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Description
The Customer Success EconomyDiscover the transformative insights in 'The Customer Success Economy', a pivotal guide for businesses aspiring to elevate their customer centric practices. In this essential read, youll explore innovative strategies to seamlessly integrate digital offerings with a robust Customer Success philosophy. As traditional competitive edges fade, this book outlines actionable steps for organizations to revamp their structures and strategies, ensuring a
Discover the transformative insights in 'The Customer Success Economy', a pivotal guide for businesses aspiring to elevate their customer-centric practices. In this essential read, you’ll explore innovative strategies to seamlessly integrate digital offerings with a robust Customer Success philosophy. As traditional competitive edges fade, this book outlines actionable steps for organizations to revamp their structures and strategies, ensuring a harmonious alignment toward unparalleled customer service. Packed with real-world examples, it demonstrates how your digital transformations can replicate the success of industry giants like Amazon, focusing on delivering recurring revenue and enhancing customer retention. Learn the significance of minimizing churn to retain your valuable clientele in today’s competitive landscape. This brand new edition, published by John Wiley & Sons in 2020, spans 384 pages and serves as a vital resource for leaders aiming to succeed in the evolving economy. Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW. ISBN: 9781119572763.Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781119572763
Year: 2020
Publisher: John Wiley & Sons Inc (US)
Pages: 384
Description:
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate.
The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.
Shows leaders how their digital implementations will make them more Amazon-like
Helps you deliver recurring revenue
Shows you how to embrace customer retention
Demonstrates the importance of "churning" less
Get that competitive advantage in the most relevant and important arena today”making and cultivating happy customers.
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4.1 ★★★★★
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Product Reviews
★★★★★ 5
Low cost buy to put off big costs later
Style: Big Dog, Size: 1 Count (Pack of 1)
These came recommended to us by our veterinary dentist. The bristles are soft and hold up great even with daily use on multiple dogs (they each now have their own toothbrush).
It definitely doesn’t beat a yearly cleaning, but it helps prevent oral issues.
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Reviewed in the United States on August 25, 2025
★★★★★ 5
The best toothbrush, and I've tried them all!
Style: Small Dog, Size: 1 Count (Pack of 1)
I have a little 4 year old Maltese and Shih Tzu mix. She has very tiny teeth that are already starting to show signs of dental disease. I know it's important that they get brushed because small breed dogs are more prone to dental and gum problems. But I've tried every little toothbrush out there and it's a battle trying to brush her teeth. And unfortunately she usually wins! This brush is the best. It is soft and round and she completely tolerates it. I put a little doggie toothpaste on it, which she likes the taste of, and I'm finally able to at least move the brush and paste around her gum line. She still fights me a bit, but nothing like she used to. I would highly suggest that you give this toothbrush a try.
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Reviewed in the United States on May 16, 2023
★★★★★ 1
Flimsy and snapped easily
Style: Big Dog, Size: 1 Count (Pack of 1)
Snapped in literally under a minute of using it. The toothbrush head is so small and the handle is really thin and flimsy even though it’s advertised for large dogs… I’m so disappointed.
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Reviewed in the United States on November 18, 2025
★★★★★ 3
does the job
Style: Medium Dog, Size: 1 Count (Pack of 1)
Its does the job of cleaning my dachshunds teeth. The only issue is that the SMALL and MEDIUM are the same size. Small was okay but wanted something that would cover more area. Picked up the Medium and they are basicly if not the same size....
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Reviewed in the United States on April 19, 2022
★★★★★ 5
Great
Style: Medium Dog, Size: 1 Count (Pack of 1)
So easy to use
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Reviewed in the United States on November 22, 2025