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Description
Never Say SellUnlock the secrets of sustainable business growth with 'Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships.' This essential resource, published by John Wiley & Sons Inc in 2020, features 256 pages packed with strategies that successful firms like BCG, KPMG, and EY utilize to transform individual projects into lasting partnerships. Ideal for consultants, accountants, and legal professionals, this
Unlock the secrets of sustainable business growth with 'Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships.' This essential resource, published by John Wiley & Sons Inc in 2020, features 256 pages packed with strategies that successful firms like BCG, KPMG, and EY utilize to transform individual projects into lasting partnerships. Ideal for consultants, accountants, and legal professionals, this guide is your key to mastering client retention and driving recurring revenue. Co-authored by Tom McMakin and Jacob Parks, the book reveals invaluable insights from top-tier rainmakers at industry giants such as Accenture and IBM. It emphasizes that simply delivering quality work isn’t enough; you need to proactively engage and add value to foster long-term relationships. Discover effective techniques for cross-selling and maximizing the lifetime value of your clients. 'Never Say Sell' is a must-read for any professional service provider looking to enhance their account development skills and ensure repeat business success. Don't miss your chance to build more profitable and rewarding client interactions. Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.
Condition: BRAND NEW
ISBN: 9781119683780
Year: 2020
Publisher: John Wiley & Sons Inc (US)
Pages: 256
Description:
Learn the secrets of how recurring revenue is driven at expert firms like BCG, KPMG, EY, and more
Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights from key rainmakers at firms like Accenture, IBM, and more into how they drive growth from existing relationships.
Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.
Doing good work with existing clients is not enough to have them come back to you again and again. You must do more. This book explores the techniques and methods that leading professional service providers use to add value, cross sell, and drive recurring revenue from existing engagements.
Never Say Sell will help you turn one-and-done clients into some of your most exciting and lucrative relationships. It is a must-have for any professional who benefits from repeat business.
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4.5 ★★★★★
Based on 18 reviews
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Product Reviews
★★★★★ 5
Comforter
Size: King
This is the most comfortable comforter I have ever owned! Boutique hotel quality! This comforter is not too warm, yet it keeps us warm and is very lightweight, which I love! We sleep very soundly with this comforter! I highly recommend!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 29, 2026
★★★★★ 5
MASSIVE SIZE
Size: California King
I cannot tell you how soft this is but it's like a cloud made of cotton candy! It's so soft and fluffy! In arizona its too hot for a blanket like this most of the time but this is also really cooling. Its been great, I dont have a big washing machine so i take it to the laundromat and its still in really good shape. Its clean and looks so soft and beautiful
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 9, 2026
★★★★★ 5
Lovely to and super warm but ordered too large
Size: Super King
A beautifully made, lovely, hugely fluffy, super warm feather quilt...that was unfortunately ordered as wayyy too oversized and too warm a down weight for our high but standard profile king bed. You'll literally get lost in the thing, so floooofy. I plan on ordering a smaller and lighter version from the same company. Be aware that repackaging this requires a vacuum bag, and we were charged a significant amount for the return as it had been opened, so order carefully.
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Reviewed in the United States on April 15, 2026
★★★★★ 5
Coop Home Goods Eden Bed Pillow Queen Size
Team Name: Eden, Size: Queen, Color: Classic
I am very satisfied with the Coop Eden Bed Pillow.
It is clearly a high-quality product that is well worth the investment.
Here are a few reasons why I highly recommend it:
Fast Shipping & Great Packaging: The pillow arrived very quickly. It was packed beautifully in a box that was both aesthetic and very functional.
Initial Scent , There was a slight 'new pillow' scent upon opening, which is totally normal. I let it air out for a few hours and it was completely gone.
Fully Customizable Comfort: The pillow itself is incredibly comfortable and looks great. The best part is the ability to add or remove fill to reach your exact preferred loft. It even comes with an extra bag of fill, so you can make it firmer or softer depending on your needs. Being able to determine the exact volume is a game-changer.
Easy Maintenance: It comes with a lovely outer cover that is removable and washable, which is a fantastic and practical feature.
Overall, you can really feel the quality of this pillow. If you are looking for a customizable, premium sleeping experience, this is definitely the one to get!
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Reviewed in the United States on May 3, 2026
★★★★★ 5
Amazing pillow - adjustable filling
Team Name: Eden, Size: King, Color: Crescent
This pillow is AMAZING. My wife loves it. The crescent shape is cool and unique and enables your neck, back, and shoulders to lay better on the bed. My wife is a back sleeper and sometimes side sleeper. What’s amazing about this is you can adjust the quantity of the filling to your preference. It came with an extra bag if you want to fill it with more. We ended up taking a fair bit out. The card it comes with was super helpful illustrating how your head should rest on it, which showed my wife she had to take some out for her neck to be flatter. It seemed too firm at first so taking out the filling helped. The material inside is super fluffy, light, and airy- it’s extremely soft! As soft as down or other material. I mean this is an amazing pillow. It is luscious and super comfy. It is expensive but worth it.
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Reviewed in the United States on April 26, 2026
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