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Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 20 - Aug 25
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
Enhanced Protection- 5-Year WarrantyFor just $20, you can extend your warranty to 5 years on your purchase, originally valued at $159. With your regular order, you'll automatically receive a 2 year warranty and a 30 day return exchange policy. Warranty Details: Product warranty: If there is any product failure during the warranty period, please contact us at the first time support@hermanlamps. com. Send us the product problems you encounter in the form of pictures or videos. Our
For just $20, you can extend your warranty to 5 years on your purchase, originally valued at $159.
With your regular order, you'll automatically receive a 2-year warranty and a 30-day return/exchange policy.
Warranty Details:
Product warranty: If there is any product failure during the warranty period, please contact us at the first time [email protected]. Send us the product problems you encounter in the form of pictures or videos. Our customer service representative will reply within 12 hours. We will communicate specific issues with you. If it is a part problem, we will mail (express transportation) new parts for replacement free of charge (we will provide 5-6 additional spare parts in the packaging of all products). In case of poor product contact due to improper early installation, our technical experts will also solve your problem within 12 hours (We strongly recommend that you choose professional lighting personnel for installation).
Note:Replacements do not entail sending an entirely new product. If the other parts of the fixture (e.g., crystals, screws, bulbs, etc.) are intact, we will only resend the defective components. Kindly ensure proper care and storage of the fixture while waiting for the replacement parts. Please understand that product problems caused by man-made damage or natural disasters do not comply with our warranty policy. We are very happy to solve customers' problems because we attach great importance to customers' product experience.
If you encounter any issues during the warranty period, please contact us for assistance. Don’t miss this opportunity to secure your purchase with extended peace of mind!
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy