Pay in installments of $258.58 with
,
and
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Sep 18 - Sep 23
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
Cisco Solution Support - Extended Service - Service Cisco Isr 4351 (3ge,Enhance uptime and reliability for your Cisco ISR 4351 with Cisco Solution Support Extended Service. This comprehensive service agreement is designed to keep your enterprise networking running smoothly with predictable budgeting, fast response times, and proactive parts replacement. Whether youre managing routine maintenance or facing unexpected hardware issues, this extended service offers the confidence that your router and integrated services
Enhance uptime and reliability for your Cisco ISR 4351 with Cisco Solution Support – Extended Service. This comprehensive service agreement is designed to keep your enterprise networking running smoothly with predictable budgeting, fast response times, and proactive parts replacement. Whether you’re managing routine maintenance or facing unexpected hardware issues, this extended service offers the confidence that your router and integrated services engine (ISR) hardware will be supported by Cisco. With 8x5 technical support and Next Business Day hardware exchange, you can minimize downtime and maintain critical connectivity across your distributed network. The solution is crafted to align with modern IT operations that demand simplicity, transparency, and rapid remediation when issues occur, helping you keep business-critical applications available around the clock.
- 8x5 support with Next Business Day exchange: Access Cisco’s expert assistance during business hours and receive hardware replacements the next business day to minimize disruption and downtime. This combination ensures faster triage, proactive monitoring, and a clear path to incident resolution, so your network remains productive even during hardware faults.
- Parts replacement to guard against unexpected failures: The service includes rapid parts replacement, ensuring your ISR 4351 continues to perform at peak efficiency even after hardware issues occur. Parts are sourced through Cisco-authorized channels to guarantee compatibility and quality, reducing repair times and keeping your deployment at peak performance.
- Predictable total cost of ownership (TCO): By consolidating support and replacement costs into a single contract, you gain clearer budgeting and reduce unplanned maintenance expenses. This predictable model helps IT leaders forecast annual costs, align procurement cycles, and avoid surprise invoice spikes when hardware issues arise.
- Maintenance-focused coverage for reliability: Proactive service features help keep your system healthy through regular checks, firmware recommendations, and best-practice maintenance guidance. You benefit from health assessments, ongoing engineering guidance, and documented remediation steps to sustain reliability and performance over time.
- Ease of use and compatibility with Cisco ecosystems: Seamless integration with Cisco support portals, engineers, and spare-part networks simplifies ongoing maintenance within your existing Cisco stack. Centralized case management, consistent service delivery, and a familiar workflow help your IT team stay productive without learning new support processes.
Technical Details of Cisco Solution Support - Extended Service
- Service level: 8x5 technical support with Next Business Day exchange for Cisco ISR 4351 (3GE).
- Hardware coverage: Exchange-based hardware support covering ISR 4351 routers with 3GE throughput configurations.
- Parts and replacements: Parts replacement service to handle hardware failures and component wear-outs.
- Cost management: Designed to provide a predictable total cost of ownership by consolidating service and replacement costs.
- Response and resolution targets: Timely engineering response during supported hours and rapid hardware shipments to minimize downtime.
How to install Cisco Solution Support - Extended Service - Service Cisco ISR 4351 (3GE)
This is a service contract rather than software installation. Activation focuses on enabling access to Cisco support resources, initiating a service case, and linking your ISR 4351 (with 3GE) to the Extended Service plan. Use the steps below to activate and start benefiting from the coverage immediately:
Step 1: Verify eligibility and prepare device details. Collect the device model—Cisco ISR 4351 with 3GE, serial number, date of purchase, and proof of purchase for the extended service.
Step 2: Contact your Cisco account manager, reseller, or Cisco support portal to initiate the Extended Service enrollment. Provide the service contract number, device details, and billing information as requested.
Step 3: Confirm service activation. Once enrolled, you will receive confirmation and access to Cisco Support & Services tools, including the case management portal and access to engineering resources.
Step 4: Set up notification preferences and escalation contacts in the Cisco portal so that your organization receives timely updates for incidents, replacements, and maintenance recommendations.
Step 5: If hardware replacement is required, follow the Next Business Day exchange process outlined by Cisco to ensure you receive replacement parts promptly and minimize downtime.
Step 6: Monitor your service status and performance. Use the Cisco portal to view case progress, review recommended firmware updates, and schedule proactive maintenance activities as part of your ongoing coverage.
Frequently asked questions
-
Q: What is included in Cisco Solution Support - Extended Service?
A: It provides 8x5 technical support with Next Business Day hardware exchange and parts replacement for Cisco ISR 4351 (3GE), along with guidance to help manage a predictable total cost of ownership and maintain system reliability.
-
Q: How does Next Business Day exchange work?
A: When a hardware issue requires replacement, Cisco coordinates a Next Business Day shipment of replacement components to keep your ISR 4351 operational with minimal downtime.
-
Q: What does 8x5 support mean?
A: 8x5 indicates business-hours technical support, typically from 8 a.m. to 5 p.m. local time, with accelerated escalation paths for critical issues within those hours.
-
Q: Is this service right for ISR 4351 with 3GE?
A: Yes. The Extended Service is designed to support Cisco ISR 4351 routers configured with 3GE, providing hardware exchange, parts replacement, and ongoing engineering assistance.
-
Q: How do I activate the service?
A: Activation is done through your Cisco account manager, reseller, or Cisco support portal. You will provide device details, proof of purchase, and service contract information to enroll and begin coverage immediately upon activation.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 7 reviews
Sort
Product Reviews
★★★★★ 5
Great receiver for money!
Style: 7.2 Receiver
I got this to replace my lackluster Onkyo TX-NR6050 I purchased from Costco. Three areas stand out for me with the Yamaha receiver:
1: Audio, movies sound great, dialogue is clear. Action scenes are impactful and dynamic.
2: Picture quality, bright, vibrant and beautiful colors from my PC and from my Firestick.
3: Ease of use, out of the box ready to go. Menu is dated (no gui really just an overlay, which is fine by me). Renaming inputs, adjusting speaker settings and setting EQ preferences super easy. Took about 20-25 minutes to fully setup. In those 20-25 minutes I was already way ahead of the Onkyo.
Great value for the price! Volume is very easy to set!
Still have to test PS5 performance, Bluetooth connectivity, USB settings, WiFi and a few other items. I’ll probably end up buying a Blu-ray player since this was so easy to setup! Or maybe use my PS5/Xbox One :)
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 15, 2025
★★★★★ 5
Solid 2 Zone Receiver / Amplifier - Excellent video and Audio
Style: 7.2 Receiver
I purchased this Yamaha to replace the 10YO previous version that no longer decoded SiriusXM. This new clean front panel design and much improved remote control are easy to use once installed. I have to say the only complexity I have run into is connecting 3 smart devices together - NVIDIA Shield PRO Streaming Box, RX V6A Receiver and LG OLED TV via HDMI chain from Streaming to Receiver to TV with no audio or video passing through the TV first. The only issues that result is getting all 3 to play nicely when switching on and off via a single (NVIDIA) remote control. It is nothing short of fantastic to be able to have such a simple remote control all three devices for the most common functions. Only specialty settings require a specific remote. However it becomes an issue of chicken or egg - as control messages to go on or off are carried by HDMI and the power sequence becomes complex - with options to turn on or off IF ... THEN... for all 3!
Otherwise the receiver has been a dream to finally restore sound to several rooms in our home from SIriusXM and now several other sources as well, I'm thrilled with the features, new MusiCast control and ease of operation once installed and properly paired for single remote operation. I plan to have this around another 10 years and enjoye the excellent 4K video upscaled by the NVIDIA device and handled beautifully by the receiver to drive the TV in rich color and great 5 Channel Sound.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 25, 2023
★★★★★ 4
A great A/V receiver at a great price. Too bad Amazon Customer support is horrible.
Style: 7.2 Receiver, Style: 7.2 Receiver
Pros,
1. A 7.2 channel A/V receiver that can do 5.1.2 Atmos. It also support DTS-X as well.
2. 200 watts total power. Don't let that fool you. It powers my 5.1.2 speaker setup far better than my previous Onkyo TX-NR5100 that's supposed to 80 watts per channel. Also sounds a lot better and clearer.
3. 7 HMDI inputs and 1 HDMI eARC output that support 8k/60hz and 4k/120hz with Dolby Vision. Additional speaker inputs for extra zones for run into other room.
4. Uses banana plugs for easy installation.
5. Has both WIFI and Bluetooth. Also includes an AM/FM antenna as well as a speaker calibration mic.
6. Has two RCA subwoofer input jacks for dual sub units.
7. Very well built and very sturdy unit. Looks very nice.
8. Includes an extremely nice remove control.
Cons,
1. It's not the easiest to setup nor the most user friendly. Once setup you should be good, but it's a matter of the learning curves.
2. Make sure you get the latest firmware. You may get unlucky, get an older unit, wonder where all the features are at and why they're not available.
3. Lastly Amazon customer support is utterly horrible and useless. I order this produce and later that day they offered a discount. I called up customer support for a price match and THEY REFUSED TO DO IT!!!! I ended up canceling the order and reordering at the better price and Amazon ended up losing money because they were getting ready to ship the first order. LEARN TO PRICE MATCH LIKE YOUR COMPETITION!!!!!!!!
I have this hooked up to my computer for movies and gaming, it works great because of the 120hz pass through. Other than horrible customer support the receiver is great and otherwise I'd have rated it a 5 star. I took one star for the customer support.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 11, 2025
★★★★★ 5
Review
Style: 7.2 Receiver
So far I’ve been very pleased with the unit although I only use it for powering two large front 4 ohm external speakers while listening to music streaming on apps in the TV. Unlike AVs from both Denon (who I believe has the best tech support) and Onkyo that I returned, when I turn on my Sony Bravia TV with settings enabled for eARC, the Yamaha unit does not automatically turn on and subsequently switch sound to the external speakers. Perhaps it’s possible but it’s not something that I wanted. Additionally, I came to learn that both Denon and Onkyo are owned by the same parent company, which may explain their common behavior. However, the Yamaha receiver does automatically switch to the external speakers when I power it on and I am able to control the AVR volume with my TV remote control. Additionally, with the settings I have on the TV and AVR, when I turn off the AVR, the sound automatically switches back to coming from the TV speakers, and the TV does remain on. Again, something I want to happen. In general, I’ve found that these devices are very complicated with their myriad number of settings on both the TV and the AVR, and it can be very challenging to properly set them. I’m retired now but my undergraduate degree is in electrical engineering from an Ivy League school at a time when we used slide rules to do the mathematics. I would say that it’s not easy to learn how to use the devices with eARC. If you only want to improve the TV sound, I'm guessing that's it's a lot simpler to use a sound bar. In my case, I've had large and expensive 4 ohm front speakers that I wanted to continue to use (my old AVR does not have any HDMI connections) so a sound bar was not an option for me.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 14, 2024
★★★★★ 1
Sound is fine thus far, but the rest is an exercise in irritation
Style: 7.2 Receiver
I selected this receiver based on spec sheet comparison to other receivers in its general class and price point, as well as reading through ‘professional’ reviews and assessments of various levels of dubiousness. The general specs as far as features and performance were the biggest factor. But there are things that can’t be discovered in ad copy and that are frequently omitted from even the most genuine and considered review.
tl;dr: This is a device with an incredible range of functionality that is hidden from the end user by poor documentation practices, and irritating design choices that bury critical menus under unstated tech dependencies. You must have an Android/iPhone capable of running their apps, and a display connected via a video out to get good output from anything but the headphone jack.
Thus far the sound output has proven quite satisfactory. It is these other factors that are dragging the rating into the proverbial pit.
The display is a bit cheap, and the backlighting across the panel tends to wash things out about half as much as it illuminates. It’s very old tech—but forgivable if the result is better components elsewhere. Still, the display on my mini battery powered air inflator is a crisp full color OLED, so I have my doubts that that is the case here.
The biggest problem is the lack of a physical manual. There’s something of a quickstart guide, but when you consider that most of the controls are via the remote and hidden in menu systems and that those menus have a certain opacity to them, it’s not enough information by long shot, especially if you’re not an experiential learner who strongly prefers to dive into the action and see what happens. If you prefer a more studious approach where you don’t even touch a button until you have some idea what it might do, this is going to be more challenging.
There are digital manuals. You can get access to the manual via the Yamaha website, or by downloading via an app that exists to serve up Yamaha manuals. This dependence on screens for vital information is grotesque and should be considered unacceptable. There are multiple problems with this approach.
One is the assumption the end user is going to have a suitable phone and be comfortable downloading an app and having a manual on a poor screen for reading technical information and diagrams on. I’m also averse to the idea of my manual requiring adequate battery power, and the only touch navigation I find acceptable in a manual is turning a page; for clarity, I mean physically moving a paper page, not tapping or swiping. Call me old fashioned, call me old, but I’ve had failures in these things before. I’ve never had a book fail to work without it being destroyed.
Another issue is longevity. I’ve had too many devices outlive the availability of their digital documentation to be on board with that being the only way it is available.
An app is also a requirement to get access to bluetooth as an input. Or at least, that is the only way I was able to get it to work, and then only because I decided to see if the “Musiccast” thing was going to get me access to bluetooth. If there is another way, it wasn’t documented, not that the way I found was particularly well documented. There was nothing saying that that was how to get access to bluetooth as an input, only a short sentence saying you had to set the input to bluetooth for it to receive audio over bluetooth—but cycling through inputs via the remote or the dial on the front never reached a bluetooth input until I had set up Musiccast.
Musiccast requires a phone with a working wifi radio to connect to it.
Once again, this dependence on an app on a phone, and presumption the end user will both have one and be willing to link it up this way is an obscenity. But it’s made worse by having basic labeled functionality hidden behind it, and poorly documented at that.
There are at least two separate menu systems, and two means of accessing them. It is possible to access them from the front panel, using a dial, but the interface is incredibly cramped on a tiny display with bad contrast and worse use of space. The other method is using the remote to trigger an overlay on video out, assuming you are using the HDMI out of the receiver to connect to a display. Ultimately, this is required to have full access to to all the settings. The menu on the unit itself is absolutely tiny in what it can do compared to the full functionality of the unit.
For example, it is required you access the on screen menu to select which speakers are in use, what kind they are, and whether or not you are wired for Bi-Amp. If you don't set these settings and your setup doesn't match the default setup, you're going to have issues. The app doesn't cover all of this, and for a device that places such heavy emphasis on it's ability to play music, it is very annoying to have to have a display hooked up to have access to critical setup functions--granted, they really want you to buy into their Musiccast eco-system, so much so that the app is only suitable for setting up Musiccast branded speakers.
I don't object to having to set things up. While it would be nice if the unit could sense whether or not an output was connected, I realize that with some of those outputs, knowing it is connected isn't sufficient as they might be put to several uses--still, that could be handled with a switch or a system menu on the device itself.
There are a few buttons on the front of the receiver, but all but the power button are capacitive buttons, marked in faint white print with poor contrast. I only discovered them when peering at what I had thought was a blank face looking for the “Connect” button called out in the manual to get Musiccast working. These are terrible buttons, and it’s clear the engineers knew it when they made the power button physical.
Internet Radio was apparently also locked behind the Musiccast app connection as it didn’t show up as an input until I connected the Musiccast app—again, not documented beyond saying you had to set the input to Internet Radio to use it.
Another irritating grievance hidden in menus only accessibly by poking around the on-screen menu, only accessible if you have a display hooked up: Eco mode. In its default state, this will partially shut down after 20 minutes of not processing sound. If hooked up to a display, this will then go to a pass-thru mode, and it will not automatically pick back up again once audio signal is again being sent.
For example, you have a console or PC hooked up to HDMI in, and the display hooked up to HDMI out/eArc. If you are using those devices in a video only mode, with no audio signal, whether it's because you paused a game, or simply got lost reading something and the music stopped, after 20 minutes, the audio processing will shut down, there will be a bit of a flicker and a snap as internal routings are switched around, and the unit will no longer output sound. All sound will iinstead be sent to the display as if the receiver didn't exist. This will persist even if you do start sending audio again. It will not turn itself back on even if you swap inputs, though other inputs will work as normal. The only way I've found to get it out of pass-through for that input is power cycling either the receiver or the sending unit.
Fortunately this can be changed, unfortunately, you absolutely have to have a display hooked up to access the menus to do so.
Overall, the user experience has been underwhelming at best with poor documentation where it exists, an absence of physical documentation, and some terrible choices in terms app dependency. I absolutely hate that I have to use my phone to get access to not just full function but a basic function like being able to pair a bluetooth source to the receiver for playback.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 15, 2025
recommand products
Custom Cream Aurora Green-Black 3D Pattern Design Crocodile Performance T-Shirt
14.99
Ice Cable 18-2EPS/BOX/BLU 18-2 EPS Cable - 500ft Box (Blue)
546.50
Tagima MODENA NY-EQ Semi Hollow-Body Electric Guitar (Black)
322.50
Custom White (Purple Old Gold Pinstripe) Purple-Old Gold Authentic Baseball Jersey
27.99
Ice Cable PR/16-4/BOX/BLK/500 Primal 16-4 - 500ft Box (Black)
248.00