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Description
Smart Selling on the Phone and Online: Inside Sales That Gets ResultsBased on the author's TeleSmart 10 System for Power Selling, this award winning business book pinpoints the ten skills essential to high efficiency, high success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can't see face to
Based on the author's TeleSmart 10 System for Power Selling, this award-winning business book pinpoints the ten skills essential to high-efficiency, high-success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can't see face-to-face. You'll learn how to: overcome ten different forms of "paralysis" and reestablish momentum; sell in sound bites, not long-winded speeches; ask the right questions to reveal customer needs; navigate around obstacles to get to the power buyer; and prioritize and manage your time so that more of it is spent actually selling.The world of selling keeps changing, and sales professionals are on the front line of innovation to keep profits flowing. Combining an accessible text with clear graphics and step-by-step processes, Smart Selling on the Phone and Online will help any rep master the world of sales 2.0 and become a true sales warrior.Binding Type: Paperback
Publisher: Amacom
Published: 09/01/2009
ISBN: 9780814414651
Pages: 272
Weight: 0.85lbs
Size: 8.90h x 6.00w x 0.80d
Review Citations: Reference and Research Bk News 02/01/2010 pg. 125
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4.4 ★★★★★
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Product Reviews
★★★★★ 5
Honest Review
Color: 25 - Burgundy, Size: Queen
Very good product, I would highly recommend it. It is soft and keeps you cool throughout the night. I am someone who burns hot all day and night so these sheets have been a great purchase so far as I can tell. I got the red ones and they are very nice and pleasing to the eye. The quality of the sheets is high and not to bad for the price considering other products. It’s not very elastic so make sure you purchase the right size. You get 2 pillow cases and 2 sheets. The sheets seem pretty durable as well which is nice.
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Reviewed in the United States on June 8, 2026
★★★★★ 4
Utopia bedding is GREAT
Color: 15 - Sage Green, Size: King
I had never heard of Utopia before I suddenly needed to buy bedding for my adult autistic son. He has sensory issues so shopping for anything that touches his body is a bit of a nightmare. I took a gamble on these sheets but it paid off big time! He says they are the most comfortable sheets he has ever slept on and that he doesn't overheat sleeping in them. What I liked about them is that the pockets were deep enough that it fit on his oversized plush mattress easily. I love the color and the ones I bought were very true to the picture. These are soft, comfy, they look nice and they are affordable. I liked this brand so much that I went ahead and got pillows and a comforter from them as well. Its is great for my son and I am very pleased to have found a fabric he tolerates.
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Reviewed in the United States on May 16, 2026
★★★★★ 5
It’s great and comfy
Color: 17 - Emerald Green, Size: Full
It extremely soft and the all around elastic/ deep pocket are great because my mattress is tall and I roll around like a rotisserie chicken at night, but the sheets don’t come off. It’s fantastic and I’m sure to get more colors of the sheet
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Reviewed in the United States on June 5, 2026
★★★★★ 5
For soft, sensually awesome sheets- LOOK no more!
Color: 15 - Sage Green, Size: Full
Would give 10 stars if possible! (And this is a nonpaid for review!) When I received the sheets, instantly I knew that I had the right ones, had bought a down comforter close in color as well.. these sheets? The material is strong yet, soft and warm. So so especially soft, and when I make up the bed, ahhh! plus the corners on the fitted, such a cinch to pull over the mattress, even with a topper on the bed! Feels almost spa-like <3 Very comfy, so far in the winter and in 85 degree heat! Soft and easy peasy to care for, too. Washing is a breeze, dry and fold. So far the only thing I can smell on these sheets is my wonderful detergent! Will purchase again. And possibly, again! Thank you!!
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Reviewed in the United States on May 21, 2026
★★★★★ 5
Fit ✅ Color ✅ Soft ✅
Color: 09 - Brown, Size: King, Color: 09 - Brown, Size: King
Color is exactly as advertised. Feels very soft, fits perfectly. No weird odor and not too warm 🥵. Only downfall I can tell is it seems a bit thin.
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Reviewed in the United States on June 7, 2026