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Description
HPE Foundation Care Call-To-Repair - Extended Service - 4 Year - Service 6200f 12g SvcHPE Foundation Care Call To Repair is designed to maximize the uptime and reliability of your IT infrastructure by combining comprehensive hardware support with flexible software assistance. This 4 year extended service delivers a proactive blend of remote diagnostics, rapid on site hardware repair when needed, and access to software updates and patches for eligible products. Built for organizations that depend on resilient, maintainable technology,
HPE Foundation Care Call-To-Repair is designed to maximize the uptime and reliability of your IT infrastructure by combining comprehensive hardware support with flexible software assistance. This 4-year extended service delivers a proactive blend of remote diagnostics, rapid on-site hardware repair when needed, and access to software updates and patches for eligible products. Built for organizations that depend on resilient, maintainable technology, Foundation Care helps protect your investment, reduce unplanned downtime, and simplify maintenance budgeting with predictable, long-term coverage.
- Benefit: Remote diagnosis and proactive problem identification to minimize disruption, with on-site hardware repair deployed promptly when remote resolution isn’t sufficient.
- Coverage: Comprehensive hardware support paired with eligible Basic Software Support and Collaborative Call Management for selected non-HPE software, simplifying multi-vendor environments.
- Response time: A fastest-in-class 6-hour repair service response time to ensure swift escalation and rapid restoration of critical systems.
- Duration: A full 4-year service period that provides dependable protection, budget predictability, and consistent service levels for essential equipment.
- Software updates: Access to software updates and patches for supported HPE software; updates for eligible third-party software are provided as released by the original manufacturers, helping you stay current and secure.
Technical Details of HPE Foundation Care Call-To-Repair – Extended Service – 4 Year – Service 6200f 12g Svc
- Service duration: 4 years from the start of coverage.
- Coverage scope: Comprehensive hardware coverage with eligible software support; remote diagnosis and on-site repair when required to resolve issues.
- Repair and response: 6-hour service response time for urgent incidents; on-site hardware repair deployed as needed to minimize downtime.
- Software updates and support: Remote technical support for covered software products; access to software updates and patches; collaborative call management for eligible non-HPE software as determined by compatibility and eligibility.
- Cost efficiency: Parts and labor service characteristics designed to minimize inventory costs while maximizing system dependability and downtime reduction.
- Support model: Dedicated HPE resources work with your IT team to diagnose, troubleshoot, and resolve hardware and software issues, including support for selected third-party software updates.
How to install HPE Foundation Care Call-To-Repair
Activating this extended service for your HPE hardware and eligible software is straightforward. Follow these steps to ensure your environment receives continuous protection and quick access to support when you need it most:
- Confirm eligibility: Verify that your hardware and software products qualify for Foundation Care coverage and identify any included third-party software components.
- Gather key details: Collect essential information such as hardware model, serial numbers, SKUs/UPCs, purchase date, and point of contact within your IT team or organization.
- Coordinate with HPE: Engage your HPE account representative or authorized channel partner to initiate the service enrollment and specify the desired coverage start date and service level.
- Configure service credentials: Set up access for remote diagnostics, support portals, and escalation contacts so that HPE can reach the right individuals quickly during incidents.
- Activate and validate: Confirm activation of the 4-year Foundation Care coverage, review the defined response times and on-site procedures, and test the remote support workflow to ensure seamless operation in case of an issue.
Frequently asked questions
- Q: What does HPE Foundation Care Call-To-Repair include?
- A: It provides comprehensive hardware coverage with remote diagnostics and on-site repair when needed, plus eligible Basic Software Support and Collaborative Call Management for selected non-HPE software, all under a 4-year service term. Software updates and patches are included for supported products, helping you stay current and secure.
- Q: What is the guaranteed response time under this service?
- A: The service features a 6-hour repair service response time, designed to accelerate issue escalation and expedite restoration of critical systems.
- Q: Does this plan cover software updates for third-party products?
- A: Updates for eligible HPE software are included, and updates for select third-party software are provided as they are released by the original software manufacturers, subject to eligibility and compatibility.
- Q: How long does coverage last?
- A: The coverage lasts for 4 years from the start date of the agreement, offering long-term protection and budgeting stability for your infrastructure.
- Q: How do I activate and manage this service?
- A: Activation typically involves confirming eligibility with an HPE representative, submitting hardware details, selecting a start date, and establishing support contacts. Once activated, you’ll gain access to remote diagnostics, support portals, and the established service workflow.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 16 reviews
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Product Reviews
★★★★★ 5
Nicest Bed Pillow Protectors I have found!
Size: Body
I have ordered these pillow protector cases multiple times for pillows that are extra thick or lofted as these seem to be very comfortable, durable, and really protect the pillow itself! They wash up well if there is any sort of stain. Nice bed pillows can be a real investment…it’s both easier to wash these protectors with my bed linens and more sanitary overall. Thin pillow protectors either wrinkle or fail to actually protect the pillow itself from whatever…dust mites, head lice, sweat, make up, skin care, spit up….be sure to follow the instructions for laundering and drying them and they will last a long time!
My experience is these protectors keep my pillows from getting lumpy or bunching up, so promote a better night’s sleep!
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Reviewed in the United States on March 30, 2026
★★★★★ 5
This is definitely not your average pillow protector!
You have to see and feel this pillow protector to understand just how good it is (photos and videos just don't do it justice). It looks and feels like some sort of fancy premium luxury pillow case, but it's a zippered pillow protector! I always thought pillow protectors were just a simple white cotton zippered pillow case in order to add another layer in addition to the pillow case, but this pillow protector from COOP Home Goods completely blows me away. I just kept going, "Omg, are you kidding me? This is just a pillow protector?! Wow!"
The only negative is, the zippered opening is too small. When I tried to put my brand new COOP pillow into it (I have the pillow that has approximately 15,000 reviews), it was very difficult. This was before I removed any of the filling for customization though, which I still needed to do. I finally got around to doing that and I probably removed about 1/3rd of the filling because I'm mostly a stomach sleeper, so I'm sure the pillow protector will be much easier to put on the next time I remove it, but I'm not going to remove it until I have to wash it because I don't want to be stuck trying to put it back on again! That's how annoying it was to put on. I'm keeping it though because I'm hoping it will mean I'll never have to wash the pillowcase or especially the pillow! That'd be awesome. I recently upgraded from a MyPillow Premium and I hated washing it (it was always a mini project, so I am hoping to be completely done with that).
I contacted COOP about the small opening and they said, "We do have plans to change the zipper placement on our pillow protectors, however, production has not started and we do not have a firm date to provide you with at this time." They also reminded me that the pillow can be "bent and manipulated" (their words) into the pillow protector. See next paragraph though to understand why I didn't want to handle the pillow too much, otherwise I would've just done that instinctively.
There is one more negative aspect that's worth mentioning, but it's due to a personal issue (there's nothing COOP can do about it). I have rough dry skin on my hands, and the material (40% Bamboo-derived Viscose Rayon, 60% Polyester) is rather 'catchy' on my hands. If you have rough dry skin and if you've ever tried to handle something made out of silk, you know what I'm talking about; you can't enjoy the silky smooth texture. This isn't anywhere near as bad as silk, but it's just bad enough that it's worth mentioning. I think it's due to the Bamboo-derived Viscose Rayon. The pillows are the same way for me due to the pillow case. That's probably what made the pillow case so difficult to put on because I was trying to be very careful not to get my skin flakes all over everything from just "manhandling" it, which is what I should've done and then just vacuumed it clean. heh I won't use lotion though because I don't like the idea of getting lotion on everything I touch every day, and it makes my hands sweat much easier - especially in the summer. So, I prefer to just deal with clean but rough dry hands.
I guess another negative thing could be that it's not possible to just buy 1 pillow protector. These are 2-packs. I only needed 1 pillow protector and I only wanted 1. I would've gladly paid $15 for just 1.
So anyway, beyond that, these pillow protectors truly have that "wow!" factor. They're exactly as advertised and more (because some things are only possible to know about by experiencing them for yourself).
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Reviewed in the United States on March 15, 2018
★★★★★ 5
Best pillow protector ive ever used!
Size: Body
I was afraid this pillow protector would inflate with air like every other pillow protector I've ever used (from super cheap to super not cheap). Man was I wrong! You can't even tell it's on the pillow and it doesn't take away from the squishy goodness of the pillow. I love these body pillow protectors so much I've ordered 5 so I'm never without! I also use their regular sized pillow protectors and it's the same exceptional quality. Coop home Good's outdid themselves with this one and I couldn't be happier. Body pillows are expensive and this is a good way for me to protect my investment without sacrificing any comfort! LOVE IT!
UPDATE: I've been using these for a few months now and they're just as soft now as the day I put them on. But I have finally given in to the fact that they're a tad troublesome getting on and off. When I first got them I washed them often and line dried (these take a long time to dry, you have to flip them inside out over and over to get them fully dried because the inside will hold the water from the washing machine). However over time I've found myself washing them less frequently because it takes all day to get them dry but also because I'm always nervous the zipper will break during put ons and take offs. You are supposed to squish your pillow into and out of the opening which obviously is very possible but there's no way to avoid putting stress on the zipper opening during this process. Another thing about these protectors is that the greyish strip along the sides is NOT water proof. So everytime I do take the protectors off i find new stains along the sides where the pillow had no protection. And I could be wrong but I think the non-water proof gusseted sides are an essential to the extreme comfort of these protectors so I can't be too picky (otherwise I believe these would inflate with air anytime pressure is applied). If I didn't have young children I probably would've never even realized the sides aren't waterproof. I would still take the coop Home Good's pillow protector with non water proof gusseted sides over the average pillow protector ANY DAY.
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Reviewed in the United States on May 15, 2018
★★★★★ 5
Good pillow protector
Size: Queen Size (Pack of 2)
Looks and feels very durable. Didn't notice and odor when opened or in use. Fits my Coop Home Goods pillow perfectly! Sleep quality is still good with these covers on.
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Reviewed in the United States on March 29, 2026
★★★★★ 4
Very nice but expensive
Size: Queen Size (Pack of 2)
I love these cases, they didn't let out as much air as I had hoped for out the sides so I only zip it up half way so my pillow stays squishy and moldable and not partially filled with air which changes the feel of your pillow. Other then that they are great, they are very soft and quite, there is no noise whatsoever and there is some thickness to it adding a little more softness to your pillow. I ended up buying a second set. I just wish it had a little more airflow through the sides so I didn't have to leave it unzipped, that kind of defeats the purpose. I also think they are a little more expensive then they should be.
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Reviewed in the United States on February 2, 2026
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